•   Assisting Marketplace business operations of Katakana with the team of 150+ off role employees with 11 Team leaders who were direct repartees. Improving and streamlining on various operation process and driving growth. Ensuring competitive daily metrics and adding up new subscriptions.•   Reducing operational friction points (Cancellations <5%, HD delay <5%, TPC 0%, Ticket resolution TAT > 24 hours, Ticket FRT > 15 mins, new fitment and on boarding > 8 hours, etc)•   Immediate firefighting in home delivery timeliness and cancellation control. Building processes to reach 95% timely delivery and reduce cancellation to less than 5%..Improving Demand towards Airport Operations.·Working on cancellations towards Renter and System Cancellations.·Review on weekly numbers on overall bookings per week was 1500.·Review on weekly revenue and ATV.·Preparing a weekly report towards Bookings, Cancellations, onboadings and Terminations.·Conducting and monthly host event to understand the operations and product level issues.·Increasing in Supply to avoid negative inventory on weekends.·  Improving Demand towards Airport Operations.·Collaborating Third party Driver providers for the Home Delivery and Airport Pickup/Drops Example-21North, Drivershaab,EZI Drive.

•   Onboarding Dealers and Vendors for vehicle regular Service, Maintenance and Tinkering & Painting.•   Vehicles that reports to garage per week for Tinkering and painting is 100 + Across KA Region. •   Handled 20 + OEM and 15 Third party workshops across KA Region on all brand. •   Made an huge cost effective than previous months and year were week overall spent was Higher, started  analysing market on cost of products by visiting the dealerships like paints and related products and reduced the per panel cost so that the weekly spent had come down to 50% lesser  than earlier.•   Validating the Estimations and images that are received from service centres post reviewing approval will be given based immediate repair and not immediately repair required.•   Negotiating on cost towards the estimation.•   Creating the Standard SOP and SLA between the vendors.•   On boarding tyre partners which is been directed from OEMs like Goodyear,CEAT & JK.•   Asset management and regular audit of assets like tyres and accessories. •   Preparations of MIS report on weekly basis and will be shared to the reporting managers.

Managing 5 different zones in bangalore Leading a team of 70 team members and 5 direct reportees.Launched Tier 2 cities Mangalore individualy.Hiring and Training the team on customer experience.Conducting the BTL activities across the cities to increase the demand.Maintenance records towards Service and maintenance.Regular weekly meetings and close interaction with the team Managing the vehicle customer experience at all 5 locationsManaging the inventory supplyReducing the cancellation %Fuel sanity/theft control

Handling a team of 19 executivesManaging 100+ cars/fleetWeekly Average Bookings of 600+Planning on roaster.Maintaining regular service maintenanceHandling the Airport customer experienceFuel sanity/theft control.Rewarding the best performer and motivating the team.

Working in CAF Management by analysing the data on regular basis. Quality check on DMS uploads of raw image, training vendors on data entry process.