Serving in a dual consultant and executive advisory role, led key organizational initiatives to drive exceptional client relationship management during the development/implementation of critical technology programs designed to improve overall workplace efficiency, effectiveness, and industry competitiveness.Key Contributions & Accomplishments:- Acquired three new professional services, clients, adding over $650k in revenue annually for an ~10% acceleration after three years of stagnant growth.- Migrated SQL Server databases to Azure cloud environment for both in-house and client databases, transitioned source control system to Git, and implemented Jira for issue tracking.- Established a successful offshore partnership for outsourcing development while managing a 30-member onshore/offshore team that delivered 40% profit margin on offshore projects.- Managed client product development roadmaps, including implementation of core modules in .NET and SQL server for windows and web-based applications.- Maintained and fine-tuned 50+ production databases, performing database schema unification and implementing database version control.- Led a team of developers and project managers, providing architectural guidance, testing supervision, and release management in an Agile development environment.- Participated in IT security (Soc2, ISO 27001), regulatory audits (URAC, health plan regulators, CMS), and responsible for creating/rewriting audit reports (ODAG, SARAG, Part-C, KPIs).

Developed innovative workflow application systems to effectively manage claims and prior authorization reviews within a system featuring significantly automated processes and upgraded reporting and monitoring capabilities.Key Contributions & Accomplishments:- Performed requirements analysis, software design, manual and automated testing, bug tracking and resolution, and continuous development, delivery, and integration. - Collaborated closely with major health care companies to interface client systems with health plan systems. - Led a team of developers, performed code reviews, provided training and guidance on the applications. Created and maintained design documentation. - Lead from concept to design and execution of the various developmental phases of Focused Claims Review (FCR). FCR is used by OrthoNet, the United States leading Musculoskeletal Benefit Management Company. FCR has been employed in processing more than 2.5 million claims filed by various healthcare providers. FCR reduced individual Medical director claim review time from over 30 minutes to 10 minutes per claim thus accelerating the claim review process, saving countless hours of human review, and providing millions of dollars in savings.- Worked closely with major health care companies to interface OrthoNet’s systems and data with the health plan’s systems.- Built applications to perform EDI operations using all standard formats 837 P and I, 278 (request and response), 277, 270/271, 834, and several other proprietary formats.- Led a team of developers and provided training and guidance on the applications to end-users and new developers.

Developed a variety of client-facing workflow systems designed to fulfill established customer needs. Designed and developed windows form user interface for a claim processing workflow application. Key Contributions & Accomplishments:- Developed an image and document viewer with printing support. - Designed and tuned database tables, stored procedures, functions, triggers, and indexes. - Was involved in the automation of claim reimbursement computations leading to the development of “PRICER CONNECT” which was acquired by MZI Healthcare solutions (Now Citra Health Solutions).

- Worked on low complexity, low delay, delayed decision encoding of wide-band and narrow-band speech and audio signals.- Used phonetic mode based coding, tree structured quantizer and lattice predictors to achieve better performance than ITU-T G.727 (32kbps) at 14kbps for narrow-band coder and of ITU-T G.722 (48kbps) at 22kbps (~60% bit-rate savings) at marginal (6ms) delay.