Implement process improvements and efficiency solutions.• Facilitate employee training• Interview, hire, coach and develop direct reports• Complete performance reviews• Drive the effort to develop / standardize / improve / automate processes• Responsible for driving success of key department initiatives and projects• Build and maintain relationships with key stakeholders• Conduct trend and root cause analysis• Collaborate cross-departmentally• Align team goals with strategic initiatives• Oversee the day-to-day operations of the team• Assign priorities and tasks to manage workload• Develop reporting, KPIs, and dashboards through Macros and other process improvement tools

 Responsible for Processing Service Invoices Or Non PO invoices. Indexing Scanned invoices in Doc link . Coding Indexed invoices to the vendor with respective GL and PC. Handled Inquiries, Inbound and outbound calls for queries related to invoice , escalation and status. Helped Team with maintaining Volume Tracker, Processing metrix files. Updating rates in an application called “WEBEC”.  Helping team by doing various reconciliation process to reduce Ageing invoices. Created Volume Tracking in legacy .  Processed payments in "Wise cloud" ERP.

 Responsible for Entering payments. Responsible for creating credit memo creations on request. Handled write off requests. Responsible for weekly on account reports. Achieved Zero on accounts by proper follow ups. Responsible for inter company payment clearance.

 Identifying New business opportunities in the Coimbatore region. Successfully implemented Virtual office functioning. Presenting company profile to the IT managers of top companies. Creating awareness programs on Data Recovery. Successfully implemented new products to the Coimbatore market. Added more and potential client base in Coimbatore. Enhanced quality of service by frequent connection with clients.

 Marketing Mobile Apps,Websites,Android Training programs. Creating new business ideas in the mobile applications. Fixing Appointments with clients. Discussing clients needs with IT team to enhance better performance. Meeting with various educational institute owners and presenting our Android Franchise program.

Internship on customer retail behaviour