Karthik Ramachandra Email & Phone Number

Bengaluru, Karnataka, India

* Ensured a smooth and efficient onboarding process for new customers into the Scaler Ecosystem.* Conducted comprehensive training sessions to empower customers in maximising their use of our platform.* Identified and pursued upselling and cross-selling opportunities with existing customers.* Worked closely with technical teams to ensure seamless integration of our products with customers' existing systems.* Maintained an optimal churn rate by monitoring regular customer health checks and identifying areas for improvement .* Implemented systems and procedures designed to increase sales efficiency and effectiveness.* Managed and mentored a Junior team continuously motivating them to meet their Key Result Areas (KRAs) and achieve collective targets.* Held regular one-on-one meetings with sales team members to identify selling hurdles and provide actionable insights for improvement.

Bengaluru, Karnataka, India

* Ranked among the top 5 managers PAN India, reflecting my commitment to excellence and effective leadership.* Established and implemented effective sales strategies, providing comprehensive training and mentorship to team members to enhance their skills and performance.* Increased overall sales by efficiently processing transactions and upselling products when appropriate, maximizing revenue opportunities.* Led cross-functional teams to execute operations successfully, ensuring timely delivery and high levels of client satisfaction.* Prepared impactful sales presentations that showcased the success and credibility of our products, enhancing client trust and interest.* Participated in both in-person and virtual meetings with customers, collaborating with team members for product demonstrations and achieving a closing rate of over 70%.

Bengaluru, Karnataka, India

* Established metrics to track team performance, enabling real-time adjustments and continuous improvement.* Identified and pursued new business opportunities, contributing to significant revenue growth and market expansion.* Developed targeted sales strategies that enhanced customer engagement and retention, fostering long-term relationships.* Championed a comprehensive training program that empowered team members with the skills necessary for success in their roles.* Fostered open communication and teamwork, encouraging the sharing of best practices and recognition of achievements.* Leveraged CRM tools to analyze sales data and forecast trends, informing strategic planning and execution.* Consistently ranked in the top 10 percentile of the organization, reflecting the effectiveness of our sales strategies and team efforts.

Bengaluru, Karnataka, India

• Drove ₹6.2 CR in ARR by onboarding new users to the Student Management System, B2B SaaS platform through impactful product demonstrations.• Maintained a low 5% churn rate quarterly through consistent engagement and support.• Identified upsell and cross-selling opportunities by fostering transactional relationships with clients.

Bengaluru, Karnataka, India

• Achieved 120% sales growth by closing high-value contracts.• Developed targeted sales strategies to improve conversion rates.• Cultivated relationships with key decision-makers for repeat business.• Provided mentorship to junior sales staff.

Bachelor Of Engineering - Be, Computer Science

Diploma Of Education, Computer Science

Diploma Of Education, Computer Science