Karthika Ganesh Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Astutely review and analyze resource forecasting, deftly strategizing capacity planning while meticulously monitoring actual resource utilization to ensure optimal workforce allocation. ❖ Demonstrate exceptional organizational prowess, expertly performing scheduling and presenting impeccably crafted workflow reports that provide invaluable insights to the operations team and esteemed stakeholders. ❖ Cultivate and maintain harmonious working liaisons with the offshore operations team, onshore engagement teams, & revered onshore resource managers, fostering an environment of seamless collaboration and synergy. ❖ Exhibit exemplary acumen by conducting in-depth research and astute analysis on strategic executive succession planning, human capital infrastructure retention, and groundbreaking knowledge management projects, effectively recommending visionary strategies to revered senior management. ❖ Spearhead the intricate recruitment process, leveraging unparalleled interpersonal skills to engage the HR team on a daily basis, proficiently sharing resource updates & articulating novel requirements with utmost eloquence. ❖ Employ cutting-edge technological tools and innovative methodologies, skillfully harnessing data-driven insights to streamline & optimize the resourcing workflow, culminating in unparalleled efficiency and productivity. ❖ Exhibit unwavering vigilance and precision in resource allocation, swiftly identifying potential bottlenecks and devising agile contingency plans to ensure seamless operational continuity. ❖ Demonstrate remarkable foresight & adaptability, proactively addressing resourcing challenges and swiftly formulating ingenious solutions that mitigate risks and propel the organization towards unrivaled success. ❖ Exemplify an unyielding commitment to excellence in talent management, driving transformative initiatives that nurture a culture of employee growth, development, and unwavering loyalty.

Bangalore Urban, Karnataka, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Orchestrated seamless SSL demand and supply management, deftly aligning resource deployment within stringent SL benchmarks, ensuring unparalleled operational efficiency. ❖ Oversaw the dynamic management of the bench and capacity, harnessing visionary insights to identify ingenious avenues for optimizing resource utilization, CHPP (Chargeability, Headcount, Pursuit, Pipeline), and fostering remarkable margins and revenue for the SSL/SL. ❖ Served as the eminent vanguard, diligently handling and resolving resourcing conflicts and intricacies, while adhering to established protocols, and judiciously escalating complex matters to the Resource Deployment Manager for decisive action. ❖ Exercised consummate precision in resource allocation, leveraging cutting-edge resource management tools to deftly avert clashes and ensure an immaculate symphony of talent deployment. ❖ Demonstrated unparalleled collaboration and synergy by sharing critical SSL business performance metrics and incisive trends with the SL Resource Deployment Manager, fostering a culture of proactive intervention and collective action for amplified results, thereby enlightening the esteemed Strategic Resource Lead and revered SL Leadership. ❖ Pioneered innovative approaches and methodologies, consistently striving to enhance resource allocation processes, and implementing visionary enhancements that revolutionized the landscape of resource deployment.

Bengaluru, Karnataka, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Fulfillment of the open Positions either through the internal pool or through external hiring.❖ Responsible for internal bench and end-to-end closures of the deployable bench.❖ Demand Management, bench management, and Resource Planning – Especially focusing on Proactive hiring for critical Demands.❖ Coordinating with TA SPOC to get the profiles when the internal match is not available.❖ Identifying resources internally through different sources (ERD, tenure & Bench) for the open positions and Proposing and Allocating resources in the system.❖ Following with deliveries for forecast ramp down.❖ Liaising with Contract / Recruitment Team / impaneled Vendors to achieve faster fulfillment.❖ Coordinate with the account team for customer billing activities.❖ Coordinating with TA & delivery to get profiles from the external market and screen them with the help of the technical services group.❖ Follow up with managers for the closure of issues related to allocations & billings.❖ Maintains human resource staff by recruiting, selecting, orienting, and training employees.

Bengaluru, Karnataka, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Directed order management team in dealing with customer orders/requests by producing the deliverable according to the Service Level Agreements.❖ Coordinated with various vendors to meet customer needs with a focus on business process improvement and customer relations.❖ Ensured adherence to committed quality, accuracy & turn-around of the process, rendered services within agreed Service Level Agreement's and Timeliness; led all aspects of the team with emphasis on continuous improvement in operating results and strengthened underlying process.❖ Delivered products & projects using appropriate agile project management methodology; defined the roadmap and Translating into user stories.

India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Led bug fixing and troubleshooting for each software version; reviewed user-reported bugs, crash logs, and software reviews to identify areas that need improvement and attention; proposed and implemented fixes that resolve bugs without interrupting functionality or stability.❖ Preserved software documentation for both internal use and for the end-user that included information about stable release versions, identified and resolved bugs, and potential issues that the developers may need to address post-deployment.❖ Presented documents to project managers and other leaders to improve development processes and cut down future development time.

India

❖ Synchronized and managed the delivery of contract changes for the programme; conserved accurate status of each change within the change management toolset Provided meeting support for change progression/ issue resolution; administered status & performance reporting; administered change management governance & support and customer support Ensured that customer requirements were implemented, and reviewed change accounting activity to ensure compliance with configuration management policies; validated and verified configuration status accounting process to ensure key data is captured.

Master Of Science - Ms, Information Technology, A

Bsc, Microbiology, General, A