Karthika M Email & Phone Number

With an MBA in Human Resources Management and Services & Marketing from Amrita School of Business, I have over 5 years of work experience in quality analysis, customer service, and process improvement. As a Senior Process Trainer at FedServ, I design and deliver engaging and effective training programs for various processes and clients, using interactive dashboards and positive communication techniques. I have earned multiple certifications in creating positive customer experiences and interactive dashboards, and I have a passion for problem solving, communication, and presentation skills. I enjoy working with diverse and collaborative teams, and my goal is to empower and enable the learners and the trainers to achieve their potential and deliver excellence.