Karthika Vijay Kumar Email & Phone Number

Kerala, India

Kochi, Kerala, India

Key Responsibilities include: Closing inbound leads, Growing existing client accounts and providing exceptional customer service.

Dubai, United Arab Emirates

Team management, overseeing order processing, sales coordination, monitoring team performance, customer account management, customer account management

Coimbatore Area, India

A Team Manager sets the vision and culture of their teams by handling individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction , by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Key responsibilities include: People Management: Leading and developing a team , Shrinkage and Employee Retention, Kaizen’ and lean project initiatives, Interviewing, coaching and motivating, Employee Engagement, Conflict resolution, Planning and assigning work, Performance Management, Rewards and Recognition, Training and Development, recruitment Operations Management: Process improvements, organizing training programs, Achieving performance goals and objectives, Optimal Resource Utilization, Handling process related projects, Managing of SLA,

Bengaluru, Karnataka, India

Objective: Job Analysis and development of job descriptions Understanding the KPA’s for all the Store roles , selecting a set of representative jobs for job analysis, collecting data, job evaluation and developing corresponding KPI’s, Preparation of Job description, identifying Job Specification and basic requirements of corresponding roles.