Karthikeyan Gopi Email & Phone Number

● Product Owner with 9+ years of experience in Hospitality, Retail Banking, Logistics, and Energy Efficiency domains.● Travelled to customer locations in USA and Malaysia to gather requirements and support Product Go-Live. ● In-depth knowledge of SDLC (Software Development Life Cycle) and development practices (ranging from traditional to Agile). ● Skilled in gathering User Requirements, translating them into data, functional and quality requirements.● Experienced in requirements management, controlling change and preparing RTM (Requirement Traceability Matrix).● Extensively worked on Business Process Models with understanding of Business Process Modelling Notations (BPMN). Created new models and updated the existing models. ● Strong experience in preparing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications. ● Well acquainted with Workflows and (UML) (Unified Modelling Language) diagrams such as, Use case diagrams, activity diagrams and Sequence diagrams.● Experience in end-to-end testing and UAT (User Acceptance Test).● Highly disciplined and yet flexible approach to software development. A sound understanding of the balance that must exist between customer satisfaction and technical excellence. Proficient at all levels and stages of the software development cycle, from conception to production and maintenance.● Self-motivated and objective driven, with the philosophy that “change is the only constant”. ● Excellent communication and interpersonal skills, capable of communicating with highly technical engineering teams. Exceptional mediator between external and internal customers, capable of interpreting their needs and positions to ensure the coherence and success of the projects.

Listed skills include Business Analysis, Requirements Gathering, Software Development Life Cycle, Requirements Analysis, and 3 others.