Karthik M Email and Phone Number
Karthik M personal email
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Product Manager with experience in Problem Solving, Experience Design & Building ProductsI have ~ 5 years of experience in product management (Data analysis, experimentation, product design, Execution) and 3.5 years of experience in developing software (planning, design, coding, testing). I am Currently working as a senior product manager on E-commerce Fulfilment Solutions for Dpworld, helping online businesses with Warehousing and Shipping. This includes getting orders/demand through integration with multiple web platforms ( shopify, bigcommerce etc.), middle men(Channable, Channel Engine) , billing for sellers for warehousing and delivery of orders to the end customers. Past work at dpworld includes - Building market place Dubuy.com ground up - This fully integrated e-commerce platform brings buyers and sellers together with a single window for transactions, payment and delivery; cross-border business-to-business (B2B) settlement, as well as domestic B2BBuilding Dubuy Express - A next day delivery (inventory led) commerce targeting Medium and small retailers, with a sensitised catalog ( Consumer goods) in UAE MarketOther interests : - Marathon Runner-Worked with various national level NGOs focused on raising funds for causes related to children's growth and education#Product Manager # Product Strategy
Dp World
View- Website:
- dpworld.com
- Employees:
- 9570
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Senior Product ManagerDp World Apr 2024 - PresentBengaluru, Karnataka, India- Lead MVP of seller portal for e-commerce fulfilment, aimed at SSA and Europe markets - Increased the merchant base by xxx by offering platform & marketplace integrations - Shopify, big commerce, Amazon etc.- Built Activity based billing modules for ecommerce fine picking scenarios to invoice the merchants using fulfilment services.
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Group Product Manager IiDp World Feb 2022 - Apr 2024Bengaluru, Karnataka, India1. Building Dubuy Express - Hyperlocal, B2B - Inventory led platform2. Leading Billing module - Activity based - for DP World Fulfilment - A Fulfilment portal3. Leading Integrations with multiple marketplaces and paltforms to feed into Fulfilment portal4. Part of Market Access intiatives in Sub Sahara Market
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Technical Product ManagerDp World Feb 2020 - Jan 2022Bengaluru, Karnataka, IndiaBuilding B2B E-commerce @DPWORLD -https://dubuy.com/1. Building Dubuy.com2. Cross-functional coordination (Engineering, Design, Analytics, Finance, Logistics, Marketing and Business Development) 3. Launched Mobile App of Dubuy on Android & ios, destination website (https://Dubuy.com)4. Expanded the Dubuy.com initiative across multiple countries5. Found opportunity for hyperlocal B2B delivery and helped launch Dubuy Express
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MemberReforge Jan 2022 - Jan 2023 -
Management TraineeTredence Inc. Apr 2019 - Nov 2019Bengaluru Area, IndiaWorked for Largest Retailer in US, helping enhance customer experience across their channels following customer journeys• Identified and mapped out 100+ retail customer journey use cases through different channels for E-commerce sector• Designed market surveys to collect customer satisfaction-NPS scores of journeys, pain points and Customer offline/online sentiment• Identified insights on journeys having high impact on customer experience, identify client improvement areas, analyze trends• Built 10+ Tableau Dashboards of the findings in an intuitive way that are refreshed on weekly basis for easy consumption by CXO’s -
Summer InternDroom Technology Apr 2018 - Jun 2018Gurgaon, IndiaResponsible to devise and develop ticketing management system customer assist team to solve omnichannel requests• Identified Gaps in Customer complaint handling process. Proposed a new ticket management system that could improve the FCR by 50% • Collected Use-Cases, proposed end to end flow for envisioned system and made thorough PRD, envisioned to improve TAT by 40% for MVP -
Lead EngineerHcl Technologies Feb 2016 - Dec 2016Chennai Area, IndiaHelped build NFV's to benchmark Intel packet processors on Intels DPDK• Responsible for project planning, execution, monitoring, holding the daily standups, maintaining scrum artifacts & tuning backlog• Responsible for acting as an interface with client and understanding day to day processes to implement changes in product•Led a team of 3+ Engineers for implementing NFV’s to test DPDK performance workloads on Intel Communication Chipset platforms -
Senior Software EngineerAricent Sep 2012 - Jul 2015Chennai Area, IndiaHelped build and Integrate L2 Protocols to switching software (ISS) used by various telecom OEM’s (B2B Product) • Integrated Aricent ISS, stack of layer 2 networking protocols which includes STP, ERPS, ECFM and MPLS on to Marvell’s bobcat chipset• Reduced manual effort of team by 20% by conceptualizing anddeveloping a tool that reduced the per person effort by 2hrs/per day• Acted as Scrum Master on rotation basis for the team and was involved in maintaining scrum artifacts and curating backlog• Interacting with customers and clients, to understand complex requirements and provide approaches for solving the problems• Co-ordinated with clients regarding the deployment and oversaw the implementation of product in secured environment
Karthik M Education Details
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Master Of Business Administration - Mba
Frequently Asked Questions about Karthik M
What company does Karthik M work for?
Karthik M works for Dp World
What is Karthik M's role at the current company?
Karthik M's current role is Product @ DP-World | E-Commerce.
What is Karthik M's email address?
Karthik M's email address is ka****@****ail.com
What schools did Karthik M attend?
Karthik M attended Indian Institute Of Management, Shillong.
Who are Karthik M's colleagues?
Karthik M's colleagues are Segundo Jr. Erazo Mejia, Rodolfo Diaz, Xavier Boluda, Sijo Johny Alikkala, Kevin Barco, Midumithilash Selvadurai, Avinash Dubey.
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