Karthik Nagaraja Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India

 Working with leadership teams to forge effective business and IT strategies Being a single point of contact for IT from the initial planning to the final delivery Developing the scope of services, deliverables, cost and support Forecasting and measuring performance progress and challenges Managing budgets and timescales closely Coordinating.

Bengaluru Area, India

 Managing projects in the Infrastructure Group.  Projects include server and storage installations, environment upgrades, server migration, coordination of changes to data centre, Server Builds moves and decommissions, Server patching. Responsibilities include project planning, coordinating resources, managing budget, moderating Project meetings.

Bengaluru Area, India

 Handled the Infrastructure management for a leading European bank and a FMCG Managed numerous projects through their complete lifecycle Worked on the infrastructure setup for bank in Europe Projects included server builds, upgrades, virtualization, server decommissioning and migrations.  Co-ordinated between business, technical teams, clients and 3rd.

Bengaluru Area, India

Provide technical support on operational or maintenance of a personal computers and/or peripherals. Resolve escalated technical/customer satisfaction issues to ensure a quality support environment and maximize customer-based satisfaction.Send daily reports on CRW, AHT, Resolve Rate and Daily CE.Help the team in achieving the CRW by providing technical.