Karthik Narendra, Sphri Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Responsible for Employee Onboarding Design in HR OperationsManaging and Moderating the weekly orientation for New Joiners across the organisation.Business HR Enabler for over 30 colleagues in HRBP rolesResponsible as an HRBP for a strength of over 550 people who are Third Party Vendor (TPV) Associates on a contract to hire role.Timely Hiring Associates as per budget and cost agreed adhering to the Joining ratio Ensuring Completion of joining formalities as per agreed timelinesCompleting Background checks for all employees as per agreed Service Level Agreements and Turn Around Times.Exit Registration & ClearanceFNF Inputs to PayrollID deletion daily reportsBuilding HR PoliciesDisciplinary issue managementManaging HR data AuditsTransition management into Full Time Employees as per the plan.Mentor one team member.

Ras Al Khaimah, United Arab Emirates

Responsible for • IT Help‐desk Support and Troubleshooting ‐ Manage and attend to all local IT related requests for about 300 users (100+ staff and 200+ workforce).• Created SAP Purchase Requisitions on time to procure all IT equipment and software needed for the organisation.

Ras Al-Khaimah, United Arab Emirates

• Learning & Development administration ‐ Finalizing the L&D budget and the annual plan ‐ Collated all Needs from Department Heads and Finalised the Annual Plan.• Ensured all online modules are assigned and mandatory modules like Code of Conduct are completed by all employees. Also, conducted refresher code of conduct physical sessions after the morning tool box talk for all employees and subcontractors.• Complete Annual Performance Management Campaign ‐ Ensured the implementation of the performance review campaign and guided and helped all users to enter their objectives and self-assessments. Provided inputs to payroll with the and ratings obtained• Competency assessment, Gap Analysis and Development initiatives - Conducted the Competency Assessment exercise by capturing inputs from HODs of their team members competency levels as against benchmark levels in a spreadsheet.• ISO and IMS Compliance ‐ Maintained Training register with all details of training for the complete year to provide monthly KPI inputs needed.• A Total of 289 individual employees have been trained in 2019 with a total of more than 4000 training hours for the year 2019

Mumbai Area, India

Ensure the Implementation and Deployment of Digital and Employee Engagement Initiatives like Facebook at Work - Served as Facebook Administrator as well for L&T ConstructionGamification Initiatives (TIPL) for Boosting Productivity and Employee engagement VR Based Interactive Safety Training DeploymentQT Chatbot (Using Google's NLP Dialogflow platform for AI-based Machine Learning) for Quality Initiatives for Road Projects at L&T Construction over Facebook @ WorkAutomation Script to Automate an Excel based process for the Design team

Mumbai Area, India

Managing the complete annual life cycle of Learning and Development including Technical and Functional Training Needs for L&T Construction Transportation Infrastructure IC (Need Identification, Analysis, Budgeting, Plan, Calendar, etc) including Mega Onboarding and Induction programmes.Functionally responsible for one Team Member.

Mumbai Area, India

Assistant Manager – Learning & Development - L&T Construction -Transportation Infrastructure IC - Roads and Railway ProjectsOrganize training programs (Technical and Behavioral) and coordinate withfaculty and participants pan India- Analysis of Training needs for various business units.- Identification & Selection of appropriate interventions to address the learningneeds with specific emphasis on Technical Training.- Identification of Senior Facilitators and Faculty from IIT’s & Top colleges andthe Industry & interface with them for conducting technicalprogrammes&seminars.- Co-ordination with External & Internal experts for conducting seminars,workshops & classroom training sessions.- Planning and Designing of Annual Training Calendar- Process nominations and follow up with participants and ensuring promptpayments to all consultants and vendors.- Carry out post training activities such aso Obtaining Feedback from participants & Analysis of feedback.o Inputs to Facilitators on effectiveness of session based on feedbackreceived and to Business unit heads on statistics of training sessionsFunctionally responsible for one Team Member

Mumbai Area, India

Talent Management and Performance Management of Staffo Manage - Transfers, Confirmations Evaluations, Collection and Dispatch ofLong Service Awards, Employee Benefits schemes, Lease Agreement, AMHCLetter / Hospitalization, Sanctions in P&OD Portal, Leaves / Attendance,Unauthorized Absence, Resignations, Exit Interviews, Personnel Filesmanagemento Facilitate and assist in Talent Acquisition/Campus recruitment and selection processo Recruitment - Scheduling, Coordination with HQ, PEMT, Reference Checks,Campus Selection & Walk-in interviews, New Joining- Document Verification,Immediate transfer to job location, Follow-ups - PS No. allotment, pendingtestimonials & certificateso Functionally responsible for two members in the HR team (L&D and Operations)

Bengaluru Area, India

Role Purpose:Provide general compensation analysis and program support on R&R (Performanceand Long Service) globally and Benefits (Insurance – GMC, GPA, GTL) locally.Monitor key metrics, producing and analyzing data from multiple sources to answerbusiness needs. Provides reports and fulfills data requests as needed.Contact for HR Advisors/Managers on functional matters or on the interpretation of Reward policies and practicesProvide support with respect to global initiatives; Data analysis, reporting and benchmarking; remuneration survey processes;Provide support with salary and bonus reviews;Management, Audit and Support of the Benefits (specifically pertaining to Medical & Life Insurance benefits) for employees in the South Asia Region· Management, Audit and Support of the Rewards & Recognition programme for employees Globally· Reporting and Analytics support of entire Compensation & Benefits data for employees in the South Asia Region· Study and learn Thomson Reuters Compensation & Benefits processes, policies & practices in detail.

Mumbai Area, India

Organise training programs and coordinate with faculty and participants pan IndiaExtensive usage of SAP – Training Module to create business event (training programs), process nominations and follow up with participants and MM/Procure to Pay module for ensuring prompt payments to all vendors.Was an integral part of the L&T YHP Scheme in collaboration with Pandit DeenDayal Petroleum University Gandhinagar and drafting the first ever L&T Hydrocarbon Scholarship Scheme for M.Tech in Offshore Structural Engineering in collaboration with Indian Institute of Technology Madras - Managed the complete life cycle of sourcing all candidates from across India, conducting their Assessments and Admission into the course.

Abu Dhabi, United Arab Emirates

Talent Acquisition & Development including End to End recruitment & selection and Onboarding/Off boarding.Manage all aspects of Administration to include office management, benefits, leave administration, etc. Ensure HR Data integrity through accurate management of employee personal records, employment data changes and record keepingManage the support staff team by building relationships, coaching, mentoring, and by providing strong learning experiences while leading the team resulting in sustainable performance.Certification on UAE Labor Law and Immigration Policy approved by Ministry of Labour

Mumbai Area, India

Involved in coordination and data collation activities for Technical Leadership Programme for Executives. Ensured timely completion of the design and formatting of all question and answer papers for six disciplines and overall coordination activities for successfully completing a Three dayPilot Run of the TLP-E at Madh. Also, helped with ensuring proper connectivity forvarious Multiparty Video conference sessions.• Involved in helping to amend the Induction programmes • Involved in designing and developing and Ad for the Young Professionals Scheme inthe Independence Day Edition of Business India Magazine• Managed allocations of the bookings done for Six E&C Transit houses in Mumbai. • Involved in designing & developing the proposed L&T HR Excellence model alongwith two other Core Team Members.• Performing the role of the Dept IT System Administrator which involves creating andmaintaining records of Purchase Orders on SAP on behalf of the HR Dept to processpayments for invoices that have been received from Vendors and coordinating withF&A Dept for status of payments.• Creating Purchase Requisitions on SAP for Capital Assets required by the Dept. &also creating Vendor Codes if required. Successfully procured various Capital assetsfor the Dept. • Worked on the budget for the Global Resource Library for the next financial year andgave suggestions to improve its visibility and to increase the readers visiting thelibrary.

Mumbai Area, India

Managing nominations of E&C employees for Corporate-HR programs andcoordinating with their nine-member team. Looking up the PODP needs list andcalling up employees and encouraging them to register for programmes relevant totheir PODP needs. Using our SAP Training Module to Book and managenominations on SAP for all these Competency based programmesInvolved in L&T IPM co-ordination and allied activities. Sending nominations,Collating and organizing the list of names for L&T IPM courses and gettingcertificates printed and signed by signatories on time and ensuring timely delivery ofcertificates to Vadodara.Spread awareness to all E&C Powai employees about the Wellness program incollaboration with Apollo as a Wellness Coordinator for E&C Co-ordination/scheduling/data collation activities for managing the McKinseyLeadership Development Program - Wave One (that was successfully implemented bythe end of Jan 2009) and Wave Two. Processing bills through Corporate Accounts for Lakshya related Expenses. Arranging/Scheduling/Online Booking of Video Conference sessions for LDP. Helped with Wave Two pre-launch activities that started from January 2009 onwards.

Mumbai Area, India

Helping with coordination/scheduling activities of Interviews• Ensuring Smooth Joining of Candidates• Understanding issues of existing employees with regards to confirmation, salary andgetting them resolved with the help of HR Staff admin• Arranging/Scheduling/Online Booking of Video Conference interviews forcandidates and panel members at different locations.• Processing reimbursements for outstation candidates incurring travel expenses toattend interviews, and following up with our Finance & Accounts departmentregarding the status• Worked on the Advertisement for the Economist magazine and the DPC magazine,UK for senior level positions and also uploaded these positions on SAP to keep trackof them as well as coordinated with DPC magazine. Also worked for twoadvertisements in the Oil and Gas journal and the Upstream Online Newspaper.• Assisted the Finance & Accounts Dept by placing an Ad in Naukri.com for anExecutive position for which more than 1500 candidates applied online and helpedco-ordinate and sit through interviews of many shortlisted candidates• Assisted Upstream in placing Ads in Naukri.com for four positions of CommissioningManager, Planning Engineer, Construction Manager and Quantity controller. Also,shortlisted candidates for these positions.• Managed the bookings for Six E&C Transit houses in Mumbai,• Helped with coordination/scheduling activities of Interviews for Senior levelcandidates, interacting with their consultants, receiving them and guiding them to thevenue as well as coordinating with the travel desk for booking their e-tickets &Processing reimbursements for outstation candidates incurring travel expensesAssisted Upstream in placing Ads in Naukri.com for four positions of CommissioningManager, Planning Engineer, Construction Manager and Quantity controller. Shortlisted candidates for these positions and ensured smooth transition ofresponsibilities to newly joined Employees in Upstream recruitment team

Mumbai Area, India

Pre-recruitment & Sourcing of IT ERP Consultants based in the USAResponsibilities: • Understand the Client Requirements given by my Manager for the new open position • Prepare a professional formatted email with position details for e-mailing to the candidates • Search, Scan and short list résumés from the various Job Web sites and Internal Database to match the skill sets required in the relevant technology of the requirement • Initiating contact /conversation with the candidates and checking the availability of the consultants. (Calling them, Sending e-mails, leaving voice messages) • Screening the candidates through preliminary interviews • Getting the important details from candidate like their updated résumé and important details like their visa status, rate, and availability as well as relocation preferences. • Negotiate the rate with candidates if required • Formatting the original résumé in a new format as specified and required by the client for submission • Contacting the employer of the candidate in case of H1B consultants and negotiating with them to finalize a feasible rate. • Sending a non-compete agreement form to the employer of the H1B candidate asking them to revert back with a faxed copy. • Submitting the original and formatted résumé to my manager along with all information of the candidate • In case the candidate is short listed by the client for an interview, contacting the consultant and inform them about details of the interview time, date and conference call details. • Remaining in constant touch with all consultants through phone and e-mail to keep them updated regarding closed/current-open/future positions.

Mumbai Area, India

Provide technical support to Australian customers using DSL Broadband of OptusNetworks, Australia. (www.optus.com)• Troubleshoot connectivity issues of various DSL modems like D-Link DSL -302G, Siemens SpeedStream 4200, etc. with different versions of Windows Operating Systems.• Use the Telstra Provisioning tool to check and provision DSL. Maintain an optimal Handle Time for calls and adhere to processes to ensure maximum Quality and consistency as required by the SLA. Also, documentation of each and every call in a detailed manner.• Provide support in configuring Microsoft Outlook/Outlook Express and other account related issues

Mumbai Area, India

Provide technical software support of Online HRIS Web site (www.iemployee.com) to the clients and support them through voice as well as mail.• Maintain the highest level of technical product knowledge and expertise in specified software products and gather knowledge in new versions and products as assigned.• Effectively communicate with both customers and Team Members.• Practice good people management skills, work in co-operation with the team members and guide them for enhanced performance and value addition. Act in a mature and professional manner towards our clients at all times.

Bengaluru Area, India

Provide technical support to Oracle Employees globally and support them primarily through voice as well as e-mail and remote assistance using applications like Oracle Conference Tool and Symantec PC Anywhere.• Assist employees with issues pertaining to e-mail applications like Outlook/Netscape/Mozilla Thunderbird and Oracle Collaboration Suite. Also, assist users to create local folders for storing emails for efficient management of e-mail space.• Check the e-mail quota of accounts on the server and increase the quota of e-mails for individual accounts if necessary.• Troubleshoot VPN issues to help employees access the internal network using the Cisco VPN software as well as direct dial-up through AT&T• Use the ATS (Automated Troubleshooting System Web site of Oracle to handle all kinds of Oracle account issues (Single Sign On, HR Self Service, etc). • To document and keep a track of all issues and updates for employees so as to ensure the smooth functioning of their operating system & applications. Redirect specific issues to appropriate departments with detailed explanation of issues and screen shots.• Handle issues of external corporate customers with issues logging into the Oracle University Web site.

Mumbai Area, India

To ensure all Support Service Representatives have all the necessary tools and resources. Provide second level support to customers and Support Service Representatives.• Accountable for the performance of the team with high focus on performance metrics such as AHT. Responsible for First Contact Resolution (FCR) & Customer Satisfaction (CSAT) scores of the team.• Taking the responsibility of stepping in and resolving escalated calls. Participate in the escalation process under the direction of the Team Manager and the Manager. Notify the Team Manager of any unresolved issues on escalations or open calls/kickbacks.• Responsible for monitoring individual team members along with guiding the entire team in problem solving and utilization of resources. Knowledge sharing, delegation of roles and responsibilities to team members and team building.• Induction of team members and executing team reviews. Provide individual feedback to team members on a daily basis. Responsible for identification of training needs.Responsible for a Team Size ranging from 15 to 20 members

Mumbai Area, India

Providing Technical support to customers via professional e-mail.Assisting newly hired representatives & Create Technical Documents & take brown-bag sessions.

Bsb41015 Certificate Iv In Human Resources, Human Resources Management And Services, Competent

AHRI's nationally accredited BSB41015 Certificate IV in Human Resources program Topics covered: Business-driven human resources.

Executive Certification Programme In Hr Analytics, Hr Analytics, Completed

Executive Certificate Program in HR Analytics with IIM Rohtak focuses on the applied methods and techniques with an output orientation.

Mhrdm, Human Resource Development Management, First Class

Activities and Societies: Debate Team and Group Events Team Successfully Completed the three year Masters Degree course for Working.

Diploma, Workforce Development And Training, (Cleared All Theory Papers) – Project To Be Submitted

The Indian Society for Training & Development (ISTD), established in April 1970, is a national level professional & non-profit society..

Associate Degree, Leadership

B.E., Computer Engineering, Second Class

Completed a full time four-year Bachelors course in Computer Engineering

Hsc, Science, 82% In Physics Chemistry Biology And Mathematics

Activities and Societies: Participant of Swar Lahari singing competition. Participated in most of the events during the College Festival..

Ssc, Distinction (85.71%)

Activities and Societies: Indoor Sports Team, Light music and Singing Team, Badminton Team. Also, was among the students considered.

Primary Schooling

Activities and Societies: Member of Kostka House (Green), Participated in Swimming and Table Tennis, Cricket and Tug-o-war tournaments.

Human Resources Development, Pursuing

Enrolled as a Research Scholar for the Fellow program at AHRD Ahmedabad (2021 - 2025) equivalent to a PhD