- Manage Shared/VPS/Dedicated Servers of Bluehost, Ipage, Hostgator- Proactively maintain a 24x7x365 uptime service.- Providing Support to end users on ticket basis (JIRA, BigPanda, Confluence, salesforce).- Assisting Tier 1, Tier 2 & Tier 3 Support Engineers.- Perform routine system maintenance and resolve server-side issues as they arise.- Fault finding, analysis and logging information for reporting of performance exceptions. Review error logs and reported errors and seek out solutions. Manage, coordinate, and implement software upgrades, patches, hot fixes on server’s farm wide.- Monitor system performance to prevent slowdowns and crashes.- Examine daily traffic logs and reports or receive direct reports from frontline support.- Performing FSCK on partitions / , /var /home /backup- Working on disk alerts , resizing backup partitions.- Resolving RAID issues both Hardware and software. Issues: swapping faulty drives , installing grub, monitor rebuilds/copyback, swapping the faulty BBU.

Worked for ONGC MRPL as System Support Engineer under the contract of Binary System Pvt Ltd.Responsibilities:- Installation, maintaining and attending day-to-day user's problem calls.- Maintenance of windows networking and LAN.- Remote troubleshooting.- Install, Configure & maintain e-mail client.- Troubleshooting of operating systems (Windows XP, vista, Windows 7.).- File and printer sharing services.- Resolving Internet related issues of the users.- Installation and configuration of dot matrix, Laser, Inkjet Printers andScanners - Windows updates.