Karthik Payyalore Thyagarajan personal email
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An exemplary leader in generating revenue through Commercial business in Aviation sector with over 19 years of experience across multiple business such as Concession (Including Advertising, Retail, Food & Beverages) and Property sectors. Adding to my above caliber, I have• Strong alignment to organization mission and vision including profitability, customer service and business development along with consistent adherence to governance.• Develop and deliver business strategy for Commercial group with keen focus on Retail, Restaurant & Beverages.• Planning and implementation of commercial services with focus on integrated experience across various Terminals and Concourses.• Provide business solutions for Commercial concessionaire department which holds net revenue of above AED 6 Billion for Dubai Airports.• Facilitate the involvement of all the concessionaires for DXB on the Web – An E-Commerce initiative.• Successful ownership in implementing a fully stack Commercial Contract Management System resulting in an automation of more than 400 contracts with a cumulative sale above AED 700 Million and invoices matching the accuracy to 90%.• Experience in leading enterprise projects with senior management and C-level executives to deliver revenue and performance.• Senior management presentation for business performance updates (Monthly/Quarterly), project health, challenges, solutions. • Coach and lead the team through a strong technical expertise and business acumen necessary to translate requirements and objectives into scalable, highly resilient, and successful solutions.Specialties: Partnership management , Business Development & Management, Program/Project Management, Business Intelligence, Revenue Optimization, Customer Success
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Program DirectorGems EducationDubai, Ae
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Program DirectorGems Education Apr 2021 - PresentDubai, United Arab Emirates• Facilitating complex, high-visibility Ed-Tech solutions for development and program execution.• Implementing digital pedagogy, Extended Reality (ER), Virtual Reality (VR) and Mixed Reality (MR) to enhance customer experience and efficiency of services.• Developing strategies to provide long-term cost-efficient solutions for the digital development team in identifying and finalizing the Offshore Delivery Center (ODC) partner.• Provide business Continuity operational support including negotiation, project/program implementation and vendor relationship management.
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Consultant (Honorary)Hellopixels Apr 2021 - PresentDubai, United Arab Emirates• Technical and business expertise for digital solutions. -
Commercial Category ManagerDubai Airports Feb 2018 - Feb 2022Dubai, United Arab Emirates• Oversee a diverse team of concessionaires and ensure that revenue targets set by the organization are met or exceeded.• Indirect management of 6 operational and 100+ store managers for achieving revenue targets and maintaining an international standard in customer service, experience.• Thrive in leading the “Coffee, Confectionaries and Ice-creams” category line of business with annual sales of ~ 300 Million AED constituting ~30% of F&B category with a budget responsibility growth of 10% Year on Year (YoY).• Strong expertise in working with all A-category brands including Costa, Starbucks, Pret A Manger having presence in major international Airports above 50 million passenger per annum (mppa).• Well-versed in implementation of forecasting model, revenue-gap planning/mitigation, item categorization, ABC product analysis, along with passenger demographics services.• Excellent track record in revenue close out through short-, medium- and long-term contracts with various business solutions such as Tender, First right of refusal, Direct negotiation et al.• Elevate integrated sales of Retail, F&B and specialty services through digital mediums opening the new revenue verticals for the organization. -
Product Owner (Business)Dubai Airports Jan 2013 - Jan 2018Dubai, Uae• Project management responsibility of the Contract Management system implementation team with 4 direct reports and 15+ in-direct reports.• Integration of commercial services through strategic and organized planning with all stakeholders of the organization.• Informant software initiatives including e-Commerce initiative. • Expertise in revenue tapping through innovative business model for F&B/Retail that includes Coffee, Fast food, Car Rentals, Foreign Exchange, Wellness et al.• Review and approve RFP’s, RFQ’s, and BRD’s along with tender documents for new business initiatives.• Supervision of commercial compliance and governance policies for stakeholders including clients and vendors are duly enforced.Noteworthy Achievement:☛ Nominated and won the prestigious Star performer award in 2015.☛ Special recognition from department for implementation of in-house Contract Management system.
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Product Manager (Technical)Dubai Airports Oct 2008 - Dec 2012Dubai Airports, Dubai• Enhancements, Development of Airport Operational Database (AODB) – Universal Flight Information System (UFIS) and Aeronautical Radio Incorporation (ARINC).• Relationship management with vendors for customized solutions.• Elaboration of Airport Billing System for processing Aeronautical and Non-Aeronautical revenue streams.• Collaborated with other functional departments within Dubai Airports to provide bespoke solutions. • Preparing of business cases & BRD’s.• Managed SDLC process from Requirement gathering, Development, User Acceptance Testing and Support.• Project Status Reporting through periodical meetings for business process and system enhancements.
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Software EngineerEmirates Airline Nov 2006 - Oct 2008Dubai, Uae• Business model analysis and implementation of core system functionalities for Airline Ticketing with Galileo, Amadeus, Sabre. • Developed new dnata B2B services in partnership with Global Distribution Systems (GDS) like Ocean, Miki.• Liaise with stakeholders for implementation of Common Payment Gateway for online portal payment – Dnata Holidays Agents.• Provide documentation and technical design for cross-domain systems. • Implementation of business specific rules such as “Freedom of Air”, “PRINT – Criteria”, “Fare Filing”. -
Senior System AnalystSonata Software Sep 2005 - Oct 2006Bengaluru Area, India• Big data cleansing through batch processing and scripting using SSIS tools.• Architectural design for UX, data repository associated with the migration of data.• Application of services for data integrity which includes accuracy, consistency and validation.• Development of high end scalability and enhancement in Data Migration Tool Kit.• Implementation of asynchronous functionality in data import of base and transactional modules. -
Senior Software EngineerGemini Software Solutions Pvt Ltd Apr 2003 - Sep 2005• Part of a successful team to develop/deploy multiple releases for a program encompassing Marine, Personal Lines, Claims solutions.• Customization of the portal services with enhanced workflow for B2B and B2C segments.• Provide strategic solution for licensing module in the product.• Preparing of test cases, functional documents including base and transactional modules in the system.• Managed SDLC process from Requirement gathering, Development, User Acceptance Testing and Support.• Represent the project selected for the organization achievement of Capability Maturity Model Integration (CMMi) Level 5.
Karthik Payyalore Thyagarajan Skills
Karthik Payyalore Thyagarajan Education Details
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Distinction -
SjrcDistinction -
Gandhinagar Higher Secondary SchoolDistinction
Frequently Asked Questions about Karthik Payyalore Thyagarajan
What company does Karthik Payyalore Thyagarajan work for?
Karthik Payyalore Thyagarajan works for Gems Education
What is Karthik Payyalore Thyagarajan's role at the current company?
Karthik Payyalore Thyagarajan's current role is Program Director.
What is Karthik Payyalore Thyagarajan's email address?
Karthik Payyalore Thyagarajan's email address is ka****@****ail.com
What schools did Karthik Payyalore Thyagarajan attend?
Karthik Payyalore Thyagarajan attended Birla Institute Of Technology And Science, Pilani, Visvesvaraya Technological University, Sjrc, Gandhinagar Higher Secondary School.
What skills is Karthik Payyalore Thyagarajan known for?
Karthik Payyalore Thyagarajan has skills like Sql, Software Project Management, Commercial Management, Vendor Relationship Management, Contract Management, Reporting And Analysis, Microsoft Sql Server, Big Data, Project Management, Pl/sql, Team Management, Predictive Analytics.
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