Experienced Product Leader with over 11 years of expertise in B2C products, fintech, AI and payments. During my last stint as Sr. Director of Product at MinkasuPay, I identified market gaps, led product development, and built strategic partnerships with Banks, NPCI, Payment Gateways, Networks, and TSPs. Launched India's first in-app biometric authentication solution for Cards & Net Banking, driving user adoption with major merchants like MakeMyTrip, CRED, Paytm Money, and others. Developed innovative user retention strategies through customer journey mapping and collaborating closely with stakeholders to improve success rates and repeat transactions.At Yes Bank, I led Innovation & Strategy for retail loans, launching digital solutions that significantly boosted portfolio growth. Partnered with startups to deploy AI-based chatbot tools for relationship managers, enhancing customer service experiences. Introduced a digital 1-minute loan approval process and digitized the loan disbursal process, helping the bank gain market share in a competitive landscape. In UPI, I architected and developed a biometric payment solution, winning the NPCI Hackathon for this innovation and building a POC with NPCI stakeholders.I hold an MBA from IIM Ahmedabad and am passionate about leveraging technology to create seamless, secure financial solutions.