• Validated key supply chain modules (NTM, NTV), boosting system performance by 15%.• Developed and executed regression and integration tests, ensuring seamless AWS/Java operations.• Spearheaded the development and maintenance of Transport Request Module, reducing operational issues by 20%.• Identified and resolved 10-12 high-priority bugs per release cycle, improving overall product stability.• Optimized Bug tracking and Workflow management with Postman and Jira, increasing test efficiency by 25%.• Analyzed and validated logs using Splunk, enhancing bug detection accuracy by 30%.• Delivered support and troubleshooting during implementation, reducing client-reported issues by 20%. • Teamed up with cross-functional teams to define client needs, ensuring successful software customization.• Led training sessions for end-users, improving software adoption rates by 15%.

• Conducted SWOT analysis to identify marketing opportunities, boosting online engagement by 20% over 2 months.• Collaborated with cross functional teams to refine digital strategies, increasing brand awareness by 15%.• Developed and executed customer surveys, driving actionable insights that improved product-market fit by 10%.

• Mapped manufacturing processes, identifying Supply Chain bottlenecks that boosted efficiency by 10%.• Enhanced customer satisfaction by improving defect detection with QA teams.• Presented findings on supply chain improvements to senior management, influencing strategic decisions.