Karthik Vitaladevuni Email & Phone Number

Hyderabad, Telangana, India

Evaluated interactions between associates and customers to assess personnel performance andcustomer satisfaction.Applied coaching techniques and tools to support managers and team members in improvingperformance.Established and tracked quality department goals and objectives.Implemented ISO 9000 quality systems, defining business practices, leading to certification andbetter business practices.Assured consistent quality of production by implementing and enforcing automated practicesystems.Recorded, analyzed and distributed statistical information.Monitored staff organization and suggested improvements to daily functionality.Scheduled and chaired quality review meetings to review effectiveness of performance mitigatingrisk, improving throughput and achieving customer satisfaction.Developed and implemented performance improvement strategies and plans to promotecontinuous improvement.Involved in QA Requirement Review, QA Test Estimation, Functional design review and reporting theissues through JIRA.Preparation of Test Plan, Test Strategy, Traceability Matrix , Test Scenarios creation and execution oftest cases in JiraInvolved in manual testing which includes functional, Mobile app, Integration, cross-browser testingReporting defects and tracking themInvolved in functional, smoke, scenario & regression testingPrepared problem logs when defects are discovered during the execution of the test cases andreporting defects in JiraPerformed Regression testing after defect fixing and user storiesInvolved in Client interaction for weekly status meeting and for clarification on a regular basisProviding KT to the new team members of Project and process.Worked flexible hours across night, weekend and holiday shifts on need basisParticipated in team-building activities to enhance working relationships.Automated scenarios using SeleniumParticipated in Daily Scrum, Retrospective and Backlog meetings.Lead team of 3 members

Evaluated interactions between associates and customers to assess personnel performance andcustomer satisfaction.Applied coaching techniques and tools to support managers and team members in improvingperformance.Established and tracked quality department goals and objectives.Implemented ISO 9000 quality systems, defining business practices, leading to certification andbetter business practices.Assured consistent quality of production by implementing and enforcing automated practicesystems.Recorded, analyzed and distributed statistical information.Monitored staff organization and suggested improvements to daily functionality.Scheduled and chaired quality review meetings to review effectiveness of performance mitigatingrisk, improving throughput and achieving customer satisfaction.Developed and implemented performance improvement strategies and plans to promotecontinuous improvement.Handled multiple scrums consisting of 11 members.Understanding of requirements and specifications provided in jira.BDD Creations, Reviewing of BDD’s written by team.Deploying code in GITLAB (Code Repository).Guiding team with respect to functionality.Helped BA in creating user stories.Have very good interaction with BA’s.Handled scrum teams in the absence of scrum master.Conducted daily standup for QA team.Attending grooming meeting and providing estimatesAttending retrospective meetingLead team of 11 members

Team Size : 4; QTP (9.2), QC (8.2), AS400, JSP, Servlets, xml, DB2; The Credit Approval & Risk Management systems are the HSBC Group systems for the processing of business credit applications, the analysis of business financial statements and the management of business relationships. The components of the Credit Approval & Risk Management systems are: CARM (CARM for Corporates (CFC) and CARM for Banks (CFB) These projects managed by HSBC Technology Services USA (HTSU), currently based in Buffalo, New York State, USA. The systems provide automation and standardization for the bank, minimizes clerical effort and improves accuracy. They provide the flexibility to support from the simplest to the most complex business customers.Responsibilities:Understanding of requirements and specifications.Prepared Use cases and derived test cases.Executing all the test cases in every build.Finding defects, defect reporting and tracking. Identifying the test cases to be automated Estimations for the automation. Involved in Team meetings and client Interactions Execution of Scripts as Batch; Retail CAMP

Team Size : 5Summary: The Retail CAMP application was designed as a method of detecting unusual or suspicious behavior regarding monetary transactions like money laundering and/or terrorist financing. An essential feature of Retail CAMP is the use of thresholds. Thresholds are monetary limits over which any activity is considered suspicious. If an account exceeds any of the thresholds, it will produce an “Alert”. Responsibilities:Understanding of requirements and specifications.Prepared Use cases and derived test cases.Executing all the test cases in every build.Finding defects, defect reporting and tracking.