• Managing a NBFC client portfolio and providing functional consulting in establishing operational objectives, procedures, and work plans.• During Covid pandemic, successfully implemented a first ever, customer-facing online digital banking solution with payment collection capability for a Government run NBFC in 45 days’ time which resulted in generation of additional $130M cash inflow for the client during fiscal year 20-21 • Instrumental in digitizing banking services to drive customer experience transformation that reduced customer footfalls visiting client office by 60-62 percent• Engineered a reconciliation process to encompass multi-channel monetary transactions, digitizing and automating the entire workflow• Responsible for customer success, revenue growth, and maintaining customer satisfaction.• Actively contributing and guiding the internal team to develop and add composable microservices to FINCuro’s widget library in compliance with renowned banking industry standards like BIAN, OpenBanking API etc.• Certified Vault Core Fundamentals professional and contributing to development of Fintech solutions integrating with Thought Machine (UK) modern headless core banking solution • Responsible for monitoring and maintenance of internal cloud infrastructure for the projects with an eye on cost control and optimal utilization of the resources with high-security and high-availability• Participating with senior management to establish operational objectives, policies, procedures, and work plans.• Implemented project management process and discipline for development and managed services projects.• Implemented organization wide JIRA project management solution with additional plugins necessary to provide real time metrics with the aim to improve operational efficiency

• Worked at different capacities including requirement / gap analysis, User stories & Test Cases preparation, RFP responses, Sequence diagrams & Wireframe prototypes on microservice based Fintech solutions developed for Canadian Credit Unions• Successfully completed a training cum workshop on Backbase, an Engagement Banking Platform and developed proof of concept solutions for FINCuro’s arc@PEAS platform • Handled FINCuro’s domestic client portfolio requirements and defined SOPs & process flows for solution development • Managed provisioning and maintenance of cloud infrastructure required for hosting FINCuro applications in AWS cloud

• Led Oracle to Postgres migration initiatives aimed at reducing CapEx requirements on software licensing by 70-80% for clients preferring FINCuro’s core banking solution • Worked on development of an innovative Alexa based personal Voice Banking application for a Canadian credit union • Contributed in design and development of customized business modules from the stage of scoping & requirements definitions to user acceptance of final deliverables• Handled a 10+ member product team dedicated to development, customization and support of FINCuro’s core banking solution used by cooperative banks in Karnataka.

Responsible for developing, managing the ERP application not limited to process gap analysis, requirement collection, database design, test case preparation, user forms design, testing and implementationIT infrastructure management including vendor liaising and commissioning. Integrated distantly located production units and implemented factory wide security and surveillance systemsResponsible for handling export and local commercial operations viz order management, invoicing, shipments and paymentsLooking after factory wide implementation of various Environmental standards

* Responsible for managing customer accounts and generating revenue from existing/new clients by selling IT services* Promotion and marketing of BSG's services among target audience

Led a 10 member development/deployment team to create new features of Tannery and Chemical trader ERPs by interacting with client managers, and manage deployment and implementation of the same on client production units

Developed multiple web-based enterprise level ERP applications for managing business information of an organisation to enable top management track, monitor and take critical business decisions on time with complete business in-sight information.

* As project lead, responsible for managing a team of 45 Engineers and 4 Team Leads in achieving daily/weekly targets set by client in preparing abstracts for Engineering Patents* Received Best performer award for overall performance in the year 2003* Interacting with Client QA department to ensure quality of documents and to do necessary changes in the Modus Operandi to satisfy their requirements* Handling training programs for new recruits and evaluating them for on-job training followed by their employment* Certified Internal Quality Auditor and responsible for implementing quality systems and processes as per ISO 9001:2000 standard