Business Development

To maximize revenues of the hotel by driving maximum contribution from all producing segments through the various sources.Close connection with Major Corporates, Travel agencies, Religious Groups, Biker’s Group,social groups and Weddings/Event Planners, as a result 38% incremental growth in occupancy provided for the unit in the year 2019-2020. Develop and co-ordinate various programs and policies relating to all marketing and promotional activities of the hotel.Plan and Forecast hotel revenue for rooms, F&B outlets and from various segments.Responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, To assist in providing leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department.Identify key customer needs through formal research, survey, sales calls & meetings.Implement revenue management techniques and ensure improved RevPAR.Co-ordinate with the Front Office & F & B Manager regarding daily sales, VIPs, regulars and other guest requirements.Co-ordinate with the Credits Manager on credit limits and outstanding from various guests/corporates/Travel agencies.Build relationships, network & maintain regular contacts with Travel agencies, corporates and individual customers, bankers, media, Wedding Planners,Religious Groups,hoteliers and socialites.Be informed about the trends in hospitality, changing customer needs and behaviour, and developments in other industries.

Responsible for over all business development (Rooms and Event sales) for all Mayfair Hotels and Resorts across India. Looking after the Central India sales office and responsible to achieve budget set by corporate office for 9 properties across India; such as,Mayfair Raipur, Mayfair Bhubaneswar(2),Puri,Gopalpur,Raurkela,Darjeeling,Gangtok,Kalimpong,Responsible for Corporate and Travel Agent Room Sales as well as wedding and social event sales for the hotel.Update action plans and financial objectives quarterly.Identify new markets and business opportunities and increase sales.Represent Hotels in various events and exhibition, Wedding Planers,Biker Groups and corporate. As a result of it even before the opening of the Raipur Mayfair Lake Resort, individual contributation highest growth of revenue INR 18.50 Crore. Implementing all sales action plans related to my market areas as outlined in the marketing plan. Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals. Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients and social clients.Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships. Participating in sales calls with members of sales team to acquire new business and/or close on business.

Negotiate with clients using creative and attractive menu presentations and event proposal to achieve both maximum revenue/profit potential and fulfilment of contractual responsibilities while satisfying guest needs.Was responsible for contributing highest month on month banquet revenue in the year 2014-2015 and 2016-2017Identify key customer needs through formal research, survey, sales calls & meetings.Coordinate with the Director of sales and catering to ensure proper utilization of function space and guest room blocks to yield maximum revenues.Develop close relationships with large communities, clients, Event/Wedding planers. Groups, Corporates and key decisions maker.

Looking after the entire hotel operations. F&A supervision Credit Control Vendor & Material ManagementTraining and Recruitment of Hotel Level StaffSupervising Sales and MarketingPre-Opening Project set up