• Managed long haul trucking routes to USA and Canada, specializing in reefer and van transportation for Pluto Transport LLC.• Ensured timely deliveries and maintained excellent customer service throughout all trips.• Implemented efficient logistics strategies to optimize delivery schedules and reduce costs.• Developed strong communication skills to coordinate with dispatchers and clients for smooth operations.

• Supervised a team of 10-12 members at Popular Car Wash & Detailing in Etobicoke, Ontario, Canada.• Provided exceptional customer service, resolving issues and selling products to meet customer needs.• Implemented efficient solutions to improve team productivity and customer satisfaction.

• Provided technical support for Rogers Optimum customers, troubleshooting over inbound and outbound calls.• Resolved customer issues efficiently to ensure a positive experience.• Collaborated with team members to improve customer service processes and enhance overall customer satisfaction.

Exceeded 110% of quarterly sales targets, generating $75,000 in new business within six months through effective lead-generation strategies.Oversaw a diverse portfolio of 30 clients, resulting in a 25% year-over-year increase in repeat business and customer loyalty.Attained a consistent conversion rate of 35% for new leads through an in-depth understanding of client pain points; fostered strong connections that resulted in increased trust and long-term engagements.Designed and… Show more Exceeded 110% of quarterly sales targets, generating $75,000 in new business within six months through effective lead-generation strategies.Oversaw a diverse portfolio of 30 clients, resulting in a 25% year-over-year increase in repeat business and customer loyalty.Attained a consistent conversion rate of 35% for new leads through an in-depth understanding of client pain points; fostered strong connections that resulted in increased trust and long-term engagements.Designed and executed targeted marketing campaigns, resulting in a 15% increase in lead acquisition and a 10% boost in sales. Show less