Catered the client's requirements to customise various applications to be released in the environment and monitored each release.Regulated windows application releases via Intune and SCCM, and citrix application releases for a Swedish client, HMGroup.Monitored the AD security groups and validated the user access required for test and production releases.Planned the deployment tasks in order to ensure the timely release to accurate user groups.Pioneered the software inventory so… Show more Catered the client's requirements to customise various applications to be released in the environment and monitored each release.Regulated windows application releases via Intune and SCCM, and citrix application releases for a Swedish client, HMGroup.Monitored the AD security groups and validated the user access required for test and production releases.Planned the deployment tasks in order to ensure the timely release to accurate user groups.Pioneered the software inventory so as to ensure the active software variants should be available on the company portal for installation and the inactive software variants should be retired to maintain the operational hygiene.Formulated the sprint plannings.Presented the monthly decks to the management and client.Envisioned continued process improvement through automation to improve service delivery. Show less