Have excellent management ability, open minded, goal-focused professional manager offering 13 yrs of experience in Banking and BPO Industry ( Customer Service and Sales). I am motivated and enthusiastic by new challenges and tasks and take excellent approach to achieve success in all projects. I like to work in complex projects which have scope for learning and challenge. I have experience in working with different operating systems and platforms of Windows. Have expertise in the usage of various project management techniques and tools and thereby have efficiently managed the team for 7yrs and took care in delivering quality support and Exceptional Customer Experience deliverable from my organization.