Kartik Sachdeva Email & Phone Number

Vancouver, British Columbia, Canada

Analyze customer accounts to identify eligible cases for the right of offset and ensure accurate and timely posting of offsets in the financial system.Review account agreements and loan documents to confirm offset rights and maintain compliance with legal and regulatory requirements.Coordinate with collections and credit departments to strategize debt recovery efforts and address customer inquiries and disputes related to offset actions.

Vancouver, British Columbia, Canada

Created all projects and entered all required invoicing for both Accounts Payable and Receivable, as well as payment follow-up for AR invoices.Reconciled monthly statements as well as monthly vendor accounts.Posted adjusting journal entries and reviewed clients' financial statements on a monthly as well as yearly basis.Prepared payroll on a biweekly basis as well as posted payroll entries. Prepare all the year-end payroll adjustments.Established QuickBooks accounting system to reflect accurate financial records.

Gurugram, Haryana, India

Provided support to premium merchants related to account changes and validating bank information. Handling inbound and outbound calls on a daily basis, with duties including releasing payments to merchants, retrieving merchant data, validating/verifying relevant account information, and canceling accounts.Resolved financial and non-financial inquiries from merchants within the agreed timeframe.Contributed to improving customer service processes, aligning with team goals, and implementing best practices for risk management.Maintained up-to-date industry knowledge, fostering a collaborative, learning-focused team atmosphere.Maintained account accuracy by reviewing and reconciling checks monthly.

Gurugram, Haryana, India

Conducted EDD for over 100 entities and individuals, ensuring thorough evaluations that supported informed decisions in business relationships.Played a key role in shaping business strategies through detailed EDD analyses and recommendations, impacting key partnerships and risk management protocols.Identified and assessed risk ratings, particularly in high-risk jurisdictions and for Politically Exposed Persons, leading to improved monitoring and reduced compliance risks, while conducting in-depth ABAC investigations that enhanced client risk understanding and strategic decision-making.

Gurgaon, Indiaa

Conduct Enhanced Due Diligence on entities/individuals for new/existing clients via Lexis-Nexis, Bridger, Factiva, World Check, Google and internal database.Conduct OFAC Sanctions screening using OFAC Bridger tool on various entities and new customers before establishing any business relationships. Also responsible for PEP and Adverse news screening in order to determine a Client Risk Profile as established under the KYC Procedures.Prepare negative news write-up and recommendations for potential reputational/financial risk associated with any entity/individual and seek leadership approvals in accordance to the company policy and Anti Money Laundering regulatory requirement.Ensuring compliance with all AML laws, regulations, guidelines, written procedures, CIP, KYC, customer monitoring including the USA PATRIOT ACT, the Bank Secrecy Act and OFAC.Conduct end to end Know your Seller(KYS) process for the on boarding business clients of Global Prepaid products in three different regions i.e. Americas, JAPA (Japan Asia Pacific and Australia) and EMEA (Europe Middle East Africa).

Conducted over 10k insurance redress calculations for various financial products, leading to the accurate and timely settlement of customer claims and a 20% increase in customer satisfaction rates.Collaborated with managers and team members to implement operational changes, significantly enhancing process efficiency and reducing error rates in financial transactions.Trained over 30 new employees, ensuring a high standard of service and operational knowledge. This contributed to a 25% improvement in team performance and a decrease in onboarding time by 15%.

Master Of Business Administration - Mba, 3.3

Bcom - Bachelor Of Commerce