Windows server monitoring and resolving all (SCOM / Logic monitor) P1/P2/P3 alerts with agreed SLA with focus in Root cause analysis.Diagnosing,resolving and delivering root cause analysis to fix repeated issues (Problem management) for automatic SCOM alerts, issues ,incidents and ensuring the right changes to system configuration inline with the change management process.Performing Trend analysis to recommend and reconfigure VM specifications and disk size for optimal performance.Vendor management (Hardware and software vendors- HP,Dell and other )Experience in Cherwell platforms.

0365 user management Active Directory users and device management SCCM(Patch Installation)SCOMKnowledge in Transition Knowledge in End point protection platforms -Sophos and SentineloneEmail filtering tools -MimecastRemediating email filtering issuesManage file server permission requests for various clientsUser management Experience in working with physical server , VMs hosted in VM ware, HyperV,Azure, NAS, SANAdding VM to Domain