Karun Kumar Battina Email and Phone Number
Results-driven IT Support Specialist with over 3 years of experience in managing and supportingActive Directory, Linux environments, and various technical solutions. Proven expertise in configuring and maintaining Point of Sale (POS) devices, handling printer support, and utilizing ServiceNow for incident management. Skilled in monitoring systems with Cisco Meraki and PRTG tools, and providing remote desktop support. Adept at troubleshooting and resolving issues in a timely manner to ensure optimal performance and user satisfaction.
Tech Mahindra
View- Website:
- techmahindra.com
- Employees:
- 109765
-
Software EngineerTech Mahindra Sep 2022 - PresentHyderabad, Telangana, India•Managed Active Directory environments, including user account creation, password resets,and group policy administration.•Administered and supported Linux servers, performing routine maintenance, updates, andtroubleshooting.•Configured and maintained Point of Sale (POS) devices, ensuring seamless operation andintegration with existing systems.•Provided printer support, including installation, configuration, and troubleshooting for arange of printer models.•Utilized Cisco Meraki and PRTG tools for network monitoring, identifying issues, andoptimizing performance.•Handled remote support using Remote Desktop and VNC, resolving technical issues andproviding user assistance.•Implemented and managed IT processes using ServiceNow, improving incident responsetimes and workflow efficiency.Key Projects:•Thin Client Rollout: Managed the deployment of thin client systems for a new office location,enhancing operational efficiency and reducing hardware costs.•POS System Upgrade: Led a project to upgrade and integrate new POS systems acrossmultiple retail locations, resulting in a 30% increase in transaction efficiency.•Active Directory Migration: Successfully migrated user accounts and policies from an older Active Directory environment to a new server, reducing login issues by 50%. -
Associate Software EngineerTech Mahindra Sep 2021 - Sep 2022Hyderabad, Telangana, India•Trained in Network essentials and network fundamentals.• Trained in the Data Visualization tool Looker and created and edited dashboards and reportsusing Look ML.• Supported administrative operations by handling scheduling, correspondence, anddocument management.• Assisted in organizing meetings, preparing agendas, and recording minutes.• Analyzed and interpreted data related to identifying trends and opportunities for processimprovement.• Developed and implemented policies and procedures to optimize operational efficiency.
Karun Kumar Battina Education Details
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8.01 -
A.A.N.M And V.V.R.S.R Polytechnic8.7 -
Z.P.H School9.3
Frequently Asked Questions about Karun Kumar Battina
What company does Karun Kumar Battina work for?
Karun Kumar Battina works for Tech Mahindra
What is Karun Kumar Battina's role at the current company?
Karun Kumar Battina's current role is Technical L2 Support Engineer At Tech Mahindra, Hyderabad.
What schools did Karun Kumar Battina attend?
Karun Kumar Battina attended Sir C.r.r. College, A.a.n.m And V.v.r.s.r Polytechnic, Z.p.h School.
Who are Karun Kumar Battina's colleagues?
Karun Kumar Battina's colleagues are Aparna C, Bina Bhunia, Himangshu Shaw, Anup Kumar Pandey, Indu Rj, Akihiko Ohno, Ashwin Shaji.
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