IT strategy : aims and resources planning IT management : effective work organization, work results analyzing, negotiating with key customers, customer–oriented work model, client needs investigation, business processes optimizationIT development : Oracle-E-Business-Suite, Oracle Apex, 1C, Delphi, WebIT optimization : SoftWare licenses management, IT expenses reduction, SoftWare optimization, QlikView as one report service IT infrastructure : virtualization, HardWare optimization, App remote delivery, high availability services, outsourcing, backup policies, monitoring systems (Hardware & Sowtware), remote access, cloud servicesProject management : communication with stakeholders, gathering and systematization project info, defining goals and project scope, creating Project Plan, WBS, PSS, SOW, etc. Coordinating a team of developers and consultants.Providing task descriptions for team membersIT projects : CRM, analytical systems, recovery disasters, creating websites, production automationHR management : stimulation programs, staff optimization, mentoring, coachingFinance management : IT budgeting, tenders, working with vendorsCreating documentation, specifications, user’s manual guides

IT architecture : ITIL, COBIT, MOFIT security : ISO 27001, ISO/IES 27001:2005IT support : creating own Service Desk System, Call Center, SLA IT development : Oracle-E-Business-Suite, 1C, VBA, WebIT projects : PL, creating project team, PMI standardsIT optimization : SoftWare licenses management, IT expenses reduction, SoftWare optimization IT infrastructure : distributed branches work organization, internal SoftWare and HardWare standards, virtualization, HardWare optimization, outsourcing, backup policies, VoIP, conference calls, monitoring systems (Zabbix, OEM, Toad), remote access (RDP, Citrix, Radmin) HR management : staff recruitment, stimulation programs, staff optimization, mentoring, coachingFinance management : IT budgeting, CTO optimization, tenders, working with suppliers