Bachelor & Masters Level College affiliated with Tribhuvan University(TU) , Nepal. Currently running degrees like Bachelor in Computer Application (BCA), Bachelor in Business Mangement(BBM), Bachelor in Business Studies(BBS), Bachelor in Social Work (BSW) & Master's in Business Studies(MBS)

Project Lead for CRM SalesForce.com and CRM COE establishment and implementation for business units using Agile MethodologyLead the effort on contract negotiation for signing MSA and SOW for various SF App Exchange products.Manage and monitor budget for projects. Lead planning of Annual Operating Budget. Lead and manage monthly and quarterly releases for each projectsPresent weekly status to Leadership team and Business Owner on project and budgetLead the team on establishment of Salesforce.com Project Intake ProcessMobile Implementation of Salesforce.com in SF1Hands on Project Manager for complex data migration and integration from multiple sources including SAP and outside Boston Scientific sourcesMentor and train junior and new Business System Analyst, developers, QA and Production Analysts.

Business Analyst/Project Manager for CRM SalesForce.com implementation for business units like Corporate Accounts Urology & Women’s Health, Neuromodulation, Watchman, Corporate Account, Europe BU using Agile MethodologyBusiness Analysis during CRM COE establishment and first implementation of SalesForce.com at Boston Scientific. Establishment of core Salesforce.com functionality for the overall enterprise wide OrgLead the effort to establish Salesforce.com adoption dashboard and reports for all divisionManage or Develop Master Test Plan, Test Scenarios, Test Cases and Traceability Matrix. Involved in all phases of testing like test planning, test case design and documentation facilitating UAT with the stakeholders and the business users.Create Business Requirement Documents (BRD), System Requirement Specifications (SRS), Functional Requirement Specifications (FRS), Technical Specification Document and Source to Target Mapping Documents as per client requirements

Consultant: Nike, Urban Outfitters and DellMerkle is the largest privately-held customer relationship marketing agency in the U.S. Merkle works with clients to plan, design, execute and measure fully integrated customer relationship marketing (CRM) solutionsBSA for Nike, Urban Outfitters and Dell Database Marketing solutions here at MerkleManage new Change Request and new projects of a complex data warehousing, reporting and campaign delivery for B2C marketing solution. The solution covers multiple production, dev and test servers with multiple database that process 100 + million records each week. These are SQL server and Netezza based solution which uses SSIS, Tidal and Informatica for ETL and process flow automation. Ensure database, marketing and analytical solutions are delivered in accordance to service level agreementsFacilitate creation and fine tuning of North America and International customer matching rules.Develop Test Plans, Test Scenarios, Test Cases, Traceability Matrix. Also actively involved in executing the test cases, system testing, facilitating UAT with stakeholders and end user training.

Covidien (now Medtronic) is a leading manufacturer of medical devices and supplies, diagnostic imaging agents and pharmaceuticals, with 2009 revenue of $10.7 billion and industry-leading profit margins. It is engaged in the development, manufacture and sale of healthcare products for use in clinical and home settings. ➢ Primary responsibilities include System Support, COGNOS Reporting, System testing, User training (onsite and remote), Technical documentation (user requirements specifications, user manuals, training documentation, and additional documents as needed) ➢ Generate ad hoc reports using COGNOS Query builder. Publish quarterly and yearly Diversity Reports. ➢ Write complex SQL Queries to extract monthly and ad hoc reports as and when requested. ➢ Business requirement analysis and system testing to implement new version of Cognos Reporting 8.2.

Saginaw Valley State University is one of the fastest growing universities in Michigan.➢ Management of inter-department projects and coordination of efforts to implement new tech and automation initiatives throughout the division.➢ Reviewed codes and the performance of the stored procedures, applications, reports with technicalteam to deliver the work in more efficient manner.➢ Captured requirements and stored project level communications, project status and documents inShare Point and MS Project.➢ Effectively communicated with both technical and non-technical users and generate projectdocumentations.➢ Assist in financial analysis and creation of models and graphical presentation of financial data.Benchmarking of best practices for various projects and processes by creation of metrics designed tomeasure divisional effectiveness.