- Responsible for quality control of product, test plans, test scripts and testing controls.- Implementation of product via project management.- Client development and company growth.- Business analyst.

Building core relationships with customers and integrating processes that lead down the path of success for every project.

Implementing test tools and test cases for new development and assisting with the customer support staff.

Assisting in direction and coordination of the administrative functions and strategic planning for BowTie Finance, and liaison between BowTie Finance and staff relationship management.

- Management of all accounts, including sales, installation/implementation.- Quality control of all products.- Training documentation.

- A part of the transition team responsible for all client accounts, managed the fulfillment and customer support departments and provided training to incoming managers. - Involved in contractual negotiations, sales and marketing, product development and operations.

- Responsible for ALL client accounts, product development, implementation and quality control. - Involved in the development and implementation of a new POS, season pass processing, membership processing, donations and online sales systems.- Coordinated the upgrade of all clients to new product platforms, totaling over 27 theme parks. (domestic/international)- Implemented testing procedures, test track software and development flow.

- Developed training materials, online help documentation, and provided onsite training for systems delivered to major theme parks in the Central Florida region. Systems provided to support marketing events, special events, mail order merchandising and contract management systems.- Developed UL build documentation for UL certification of airport touch terminals used for airline check-in.