Karyn Smith Email & Phone Number

Salisbury, Nc, Us

5935 Bethel Heights Rd Nw, Salem Or 97304, United States

Key achievements include financial forecasting by analyzing variances & initiating correct actions for continued increased revenue. Identify upsell & cross-sell opportunities with the consumer base & effectively work with the team to finalize sales. Reorganize Inventory system by evaluating deliveries, shipments, & product levels, updating & improving procedures. Ensure full compliance with state & federal alcohol regulations with implementation of policies & procedures. Establish quality hospitality by identifying trends, implementing improvements, enforcing customer service standards, & resolving crisis issues. Manage sales staff of up to 30 by recruiting, hiring, & training. Regular product training with development-focused programs, guest speakers, & market research of competing brands, resulting in increased sales & customer satisfaction. Create & update employee manuals with goals, expectations, procedures, & policy. Perform as a trusted advisor to offer guidance, set expectations, & provide regularly scheduled evaluations to ensure high performance & retention. Develop & implement strategies for retention of existing members & cultivation of new members, by creating new member benefits & using regular solicitation of member feedback for multi-tier membership clubs. Anticipate & understand member needs, using strategies like “secret option” personalization. Manage 250-1000 memberships, increasing 200-392% using effective communication with hand-written notes, calls, & personal emails, creating warm, knowledgeable relationships using multiple CRM platforms.Innovative, results driven marketing to increase brand awareness & consumer visits. Establish strategic goals to encourage brand growth & loyalty. Institute new programs to increase visibility & excitement for products. Analyze clients’ usage data & feedback to identify areas for improvement, expansion, & trends to help inform product development, marketing, & sales strategies across all departments.

Mcminnville, Oregon

Plan, coordinate, and execute events related to the winery and to the Wine Club. Plan, coordinate, and execute training seminars for the staff to increase sales and memberships. Manage the POS system, tasting room, wine club, events (private and public). Maintain inventory of wine and retail items.

Yamhill, Oregon, United States

Plan, coordinate, and execute events related to the winery and to the Wine Club. Plan, coordinate, and execute training seminars for the staff to increase sales and memberships. Manage the POS system, tasting room, wine club, kitchen, events (private and public), and attend to any other daily need of the business. Maintain inventory of wine and retail items.

Greensboro/Winston-Salem, North Carolina Area

Ferrari is the most exclusive brand in the world, with only 4000 dreams coming true every year. Their marketing and advertising is intense and specific. I am fully certificated by Ferrari for event planning, marketing, and CRM management. I worked closely with the sales staff to increase their business and sales. This included, but not limited to, marketing events prescribed by the manufacturer on-site and off-site, selecting cars and staff for off-site events and coordinating their delivery and return, managing events with food, activities, prizes, and decoration. Worked closely with the garage technicians for all four brands for hosting educational/sales events. Foreign Cars Italia is the authorized dealer of Ferrari, Aston Martin, Maserati, and Porsche, all of which I worked with closely.

Mocksville, Nc

Established strategic goals, financial forecasting, analyzed variances, & initiated corrective actions for increased revenue, events, and marketing. Implemented & maintained the Point of Sale & computer systems. Controlled all merchandising & design of retail space. Managed quality service by identifying trends, implementing improvements, enforcing customer service standards, & resolving crisis issues. Maintained professional & technical knowledge by attending educational workshops & reviewing professional publications.

Nowon-Gu, Seoul, Korea

The ability to take a 4 year old child into the classroom with no understanding of English and teach them English and its nuances is an experience like no other. I worked with the same 12 students for "kindergarten" five hours a day, five days a week, for two years. At their graduation, they were able to converse fluently (age appropriately) with adults in English. We read, we sang, we ate, we played, we learned, we taught. Liaised with foreign and Korean staff, parents, and administers; trained teachers; developed and implemented classroom curriculum; instituted guidelines for extra-curricular activities; set weekly goals and monitored staff and student progress; developed standardized tests for student advancement.

Winston-Salem, Nc

Direct assistant to legal proprietor of a small, private law firm. Was the direct liaison between client and attorneys. Maintained all open and closed files, communicated with medical and billing companies on behalf of the client, coordinated legal schedule for head attorney and two associates. Managed trust funds for duration of an open file for clients. Managed a support staff of 5; coordinated master schedule for 3 attorneys; participated in client development and problem resolution; designed and implemented a new system of client files.

Teaching has trained me for every job I've ever had. Teacher Fact...#11 Think long and hard before you get out the glitter, *Keep it simple. The more I add to it, the more complicated it becomes, and the bigger the mess is when it goes bad.#16 Field trips are fun but involve counting, counting, counting.*Attention to detail! Parents don’t want their kid misplaced and bosses aren't happy when I've missed obvious mistakes. #18 Your most challenging student will never be absent.*My most challenging customer will be at every function I plan and likely will never be happy. I can't control that. I can control me and my reactions. #22 Your students may call you "mom" by mistake and you may answer to it.*A customer will only remember my name when I've made a mistake. When I've gone above and beyond, they'll say, "that short lady." A rose by any other name....Teacher Fact #28 The origin of "the apple doesn't fall far from the tree" can be traced directly to parent-teacher conferences.*Leadership starts at the top. If I'm having difficulties with co-workers, I take a look at how upper management treats the staff. #32 The less time you spend preparing a lesson, the more likely an administrator is to observe it.*Necessity is the mother of invention and sometimes the best ideas or actions come under pressure. #35 Your new hairstyle will be immediately noticed and judged by your students.*A customer may dislike me for any weird reason. I can’t take it personally. If possible, redirect them to a coworker, making for a better experience for everyone. #37 The day you have to be somewhere after school is the day a parent will show up to chat.*Figure out the reason for the visit and see if can I do something quickly; then explain why I can't help them now. They want to know they've been seen and heard. #47 You will have a soft spot in your heart for your most difficult student.*The customer can often be highly entertaining. Make them happy and leverage it.

Bachelor'S Degree, English/Language Arts Teacher Education

Activities and Societies: Resident's Life (RA & Area RA), College Ambassador, Young Republicans, Writing Center Specialist, Student.

Education record

Activities and Societies: School Paper/Journalism Literary Magazine