Kasandra Smith Email & Phone Number

Assisted DMC with daily administrative duties as well as working with them as counterpart support; while up-selling key accounts and establishing strong relationships with providers. Training offices on 4myheart, add on's, drawing blood, reading results, and new test.2010 DMA of the year award 1St place. Attracted and retained clients by building.

Managed accounts by dealing with educating clients on procedures, shipping, customizing requisitions, assisting offices with billing questions as well as P&H agreements. Worked as a team with DMA's and DMC'sTrained new employees after two months of being hired and wrote a SOP for client services.Perfect annual review and always met my goals

Handled diverse responsibilities in busy medical supply (retail) store, including maintaining and growing sales, responsible for training hiring, firing as well as ordering and receiving while handing all customer service needs. Increased sales by 200% after 4 months of being hiredMarketed company by visiting local providers and nursing homes

Conducted new-patient interviews, secured medical histories, took vital signs as well as organized patient charts while assisting physicians with all surgical procedures. I received the 1st cash award.Filled out all requisitions, referrals and trained new employees.

Provided medical information to clients and made referrals to other providers and human service agencies for over 120 clients daily as well as all administrative responsibilities. Counseled low income families with healthcare needs.Worked for 7 busy primary care and OBGYN clinics.

Handled high volume phone sales as well as successfully retaining business from customers canceling their service. Won the retention award for 4 monthsReceived 4 cash awards Received retention recognition award

Planned and schedule meetings and appointments; organize and maintain paper and electronic files; and worked a switchboard,General office duties for a busy software company

Busy call center and helped resolving credit problems. Sold credit card protection and health insurance to our customers Top sales representative for my departmentAfter 4 months promoted to retention department