Kasandrea Sereno Email & Phone Number

Tulsa, OK, US

Tulsa, Oklahoma, US

Serving over 24,000 active students over 6 campuses, Tulsa Community College (TCC) is Oklahoma's largest community college. As the Dean I am charged with developing innovative and forward-thinking strategies for student retention, engagement, and success; coordinating the ongoing operations of an integrated student services approach to the access.

Manhattan, Kansas, US

• Elected to serve as the chair for the commission for students with experience in foster care for the NACADA organization for a two-year term beginning in 2023..
• Students with experience in the foster care system attend, are retained, and graduate college at a significantly lower rate than their peers. They encounter substantial barriers to their education, including.

• Founded in 2015, Higher Ed Social is the world’s largest professional society for social media managers designed to bring together social media managers at colleges & universities to provide training as well as build a.
• Grown this group to over 12,800+ members in more than 80 countries by recruiting professionals from colleges and universities around the world.
• Cultivated a robust and supportive community of professionals and developed a model of digital community development training.
• Sourced sponsors and secured development deals with agency and platform partners.
• Created and sourced online trainings for social media topics for members, and served as an expert consultant to member campuses as needed for their marketing and digital communication projects,
• Managed operation responsibilities to ensure the group remains civil and on topic, and curate discussion posts of interest to the group.

Tampa, Florida, US

~Supervisor of professional advisors in multiple college departments.~Increase efficiency and process of academic advising units to streamline the student experience and increase retention and persistence and raised graduation rates by double digits.~Recruiting, hiring, training, and mentoring of new advisors. ~Process leave, disciplinary responsibilities.

Tampa, Florida, US

~Designed undergraduate and graduate courses on social media & professional communication.~Managed one of the largest caseloads of students at USF, with a 700:1 advising ratio. ~Helped to create and design the student case management software platform Archivum using agile principals. ~ Planed and executed student recruitment events at high schools and on.

Tampa, Florida, US

Taught academic foundations freshmen course to mass communication majors. The course taught intro to college skills, academic competencies and career readiness to first semester in college freshmen. The class was a resounding success with extremely high student satisfaction rates. In addition these sections scored above all other sections of academic.

Tampa, Florida, US

~Director of the ZAP Living Learning community, responsible for recruitment and managing all facets of the community. ~Completely redesigned the community & created an academic & co-curricular immersion program unlike any other in the nation and presented our model at the annual ACUHO-I conference 2014.~Built an LLC around an innovative major to support.

Tampa, Florida, US

~Advised for majors including American Studies, Humanities, Film Studies, Food Studies, Spanish, French, German, Russian, Chinese, Classics, and Italian.~Back up advisor for Economics, History, and Communication. ~Designed and develop social media strategy for department.~Launch Twitter, Facebook, Pinterest, and LinkedIn profiles for department to connect.

MyAdvisorSays is a college consulting agency headquartered in Tampa Florida, I founded this company to work with students of all ages helping them achieve their dream of a college education. It can be a daunting process but our staff work with you every step of the way helping you navigate the admissions and college selection process. But it doesn’t stop.

Manhattan, Kansas, US

• Elected to serve as the technology chair for the NACADA organization for a two-year term beginning in 2019. The purpose of NACADA's Technology in Advising Community is to help academic advisors, faculty advisors, and.
• Tripled the number of members in the commission to over 1600 members during Covid-19.
• Cultivated an online digital community by utilizing a Facebook group to connect members without adding to email overwhelm.
• Created and delivered emergency training for online advising to campuses around the world who pivoted to remote instruction.
• Designed best practices for advising online and retaining student relationships as well as designing processes to scale practices online.
• Liaison with educational technology companies on UX and UX design for platform developments, of which 4 companies were named to Forbes 30<30 in education.

Noblesville, Indiana, US

Noblesville, Indiana, US

Chapter advisor for the University of South Florida chapter of Alpha Kappa Psi.

Tampa, Florida, US

~Assigned a caseload of 1800:1 students in all majors at the college. ~Meet with incoming students, evaluate transcripts, determine college level, refer for testing.~Advise students on program requirements and progress towards degree.~Update and maintain the advisor training manual and resources for advising office.

Tampa, Florida, US

~Assistant to the Dean of Students at the 9th Largest University in the country. ~Served as a representative of the Dean of Student's office to meetings, committees, and events. Oversight of offices in Student Affairs Division including Greek Life, Student Activities, Student Government, New Student Connections, University Lecture Series, Campus.

Tampa, Florida, US

Co-taught three sections of first year seminar, two with the Director of University ExperienceDeveloped class syllabus and tracked attendance and gradesFacilitated activities on diversity, career planning, campus resources, and academic skills

Tampa, Florida, US

~Served as the front door to the University of South Florida~Scheduled campus tours and special groups, met with prospective students and their families~Preformed general receptionist duties for the Office of Undergraduate Admissions

Buffalo, NY, US

~Assistantship in the Office of Campus Programming and Leadership Development~Planned and developed High School Leadership Workshop~Assisted in compiling Faculty Handbook for Disability Support Services~Wrote Campus Posting Policy~Served as official photographer for orientation sessions

Tampa, Florida, US

~Assisted new students in manually registering for classes~Served as a mentor to younger students during the orientation process for Summer 2002 and Summer 2004~Served as a Campus tour guide for 3 years ~Recruited and Trained new tour guides~Worked with admissions staff on campus visits, high school outreach events, and admissions days. ~Trained new Team.

Winter Park, Florida, US

Front of house manager and crew trainer. Trained front of house servers, host/hostesses on customer service and food service requirements. Crew trainer for new franchise owners to come in and learn management skills and brand guidelines for service and training of new employees.

Minneapolis, MN, US

~Completed a 10 week internship in a $60 million/year Super Target location.~Interviewed and hired staff for two Target locations.~Completed training for all positions in house including area managers and store team leader.~Developed a operations research project that contributed to $250k million dollars per year savings via restructure of training for new.

Chicago, Illinois, US

Trained new crew members on all stations & open/closing processes in the restaurant and opened 4 franchise locations in the citrus park area.

Doctor Of Education (Ed.D.), Higher Education Organizational Leadership & Policy

Mba, Marketing, Management, Sustainability

Master Of Education M.Ed., College Student Affairs

Bachelors Of Science In Business, Management, Psychology

Diploma, College Prep