Kasandrea Sereno Email & Phone Number

Tulsa, Ok, Us

Tulsa, Oklahoma, Us

Serving over 24,000 active students over 6 campuses, Tulsa Community College (TCC) is Oklahoma's largest community college. As the Dean I am charged with developing innovative and forward-thinking strategies for student retention, engagement, and success; coordinating the ongoing operations of an integrated student services approach to the access, retention, and completion of students including the supervision of the implementation and operation of dynamic student service programs across four service units affectionately known as TACOs; Testing, Academic Advising, Career Services, and New Student Orientation Squad.

Manhattan, Kansas, Us

Elected to serve as the chair for the commission for students with experience in foster care for the NACADA organization for a two-year term beginning in 2023. https://nacada.ksu.edu/Community/Advising-Communities/Experiences-Foster-Care-System.aspx • Students with experience in the foster care system attend, are retained, and graduate college at a significantly lower rate than their peers. They encounter substantial barriers to their education, including homelessness, symptoms of Post-Traumatic Stress Disorder, and a lack of support financially and in making decisions to transition into adulthood. Experiences in the foster care system are more common among individuals of color and persons who identify themselves within the LGBTQ+ community; contributions to this field of expertise responds to issues of access to education and equity of educational opportunities. An Advising Community to support students with experiences in the foster care system aims to provide a network of resources for advisors who are interested in helping these students reach their academic and career goals.

Founded in 2015, Higher Ed Social is the world’s largest professional society for social media managers designed to bring together social media managers at colleges & universities to provide training as well as build a community to share best practices. Find us online: www.thehigheredsocial.org Membership is open to those working or interested in positions of social media management both in education and corporate. • Grown this group to over 12,800+ members in more than 80 countries by recruiting professionals from colleges and universities around the world.• Cultivated a robust and supportive community of professionals and developed a model of digital community development training. • Sourced sponsors and secured development deals with agency and platform partners. • Created and sourced online trainings for social media topics for members, and served as an expert consultant to member campuses as needed for their marketing and digital communication projects, • Managed operation responsibilities to ensure the group remains civil and on topic, and curate discussion posts of interest to the group.• Visited 236 member colleges and universities to meet with members, get to know their campuses and their unique needs and the student populations they serve. • Liaison with outside companies and platforms to bring demos into the community and offer training on social listening and schedule management.• Collaborate on social media campaigns for trending news, mascots, NCAA competitions, holidays, student events, and campus promotions.

Tampa, Florida, Us

~Supervisor of professional advisors in multiple college departments.~Increase efficiency and process of academic advising units to streamline the student experience and increase retention and persistence and raised graduation rates by double digits.~Recruiting, hiring, training, and mentoring of new advisors. ~Process leave, disciplinary responsibilities, and serve as back up advisor for supervisee's areas.~Plan organize and execute student recruitment events on and off campus to attract new students to academic departments.

Tampa, Florida, Us

~Designed undergraduate and graduate courses on social media & professional communication.~Managed one of the largest caseloads of students at USF, with a 700:1 advising ratio. ~Helped to create and design the student case management software platform Archivum using agile principals. ~ Planed and executed student recruitment events at high schools and on campus to recruit students into the Communication & Mass Communication programs. ~Created a social media strategy to promote programs in the college & department. ~Created new recruitment and advising materials to make programs easier to understand. ~Redesigned office spaces for maximum student impact using psychology of space ecology principals. ~Tracked all students and designed outreach plans so that all student records were reviewed each semester to ensure students were on pace, which lead to a 20% increase in persistence and graduation rates as well as student satisfaction with the department. ~Meet with students to discuss academic progress & process course permits.~Knowledgeable about details and information for assigned programs. ~Interpret and formulate SUS/ USF/CAS advising policies and procedures.~Participate in small and large group sessions with students either face to face, or via the web to analyze progress toward degree completion.~Participate in and provide presentations to student groups, admissions and orientations.~Develop and implement retention programs for the communication major. ~Provide continuous outreach to academically at-risk students and monitor progress accordingly.~Develop and disseminate various advising materials to aid students in reaching their academic and career goals.~Member of the Council of Transfer Advocates working to map pathways from community college to university.~Lead designer for the annual Professional Development conference for advisors.~Mentor in the Certified Student Leader Program~Instructor for SPC 4930 Social Media for Professional Coms

Tampa, Florida, Us

Taught academic foundations freshmen course to mass communication majors. The course taught intro to college skills, academic competencies and career readiness to first semester in college freshmen. The class was a resounding success with extremely high student satisfaction rates. In addition these sections scored above all other sections of academic foundations at USF on the post-test given as a standard of measurement of learning outcomes. To see syllabi, course results and class activities follow our blog here: www.usfsls2901.wordpress.com

Tampa, Florida, Us

~Director of the ZAP Living Learning community, responsible for recruitment and managing all facets of the community. ~Completely redesigned the community & created an academic & co-curricular immersion program unlike any other in the nation and presented our model at the annual ACUHO-I conference 2014.~Built an LLC around an innovative major to support the learning happening in the classroom. ~Created a public campaign to promote the community; including blog www.usfzapllc.com and hashtag #1500pod. ~Designed student academic schedules to accommodate weekly outside of the classroom co-curricular programming corporate tours and speaker series. ~Coordinated weekly tours to Advertising, PR, Journalism, and Television stations taking students into the community to network w/ professionals. ~Recruited the largest and most academically superior classes in the program's history. ~Sourced welcome baskets for new students upon community move in.~Created a new alternative spring break trip for students to travel to NYCto tour top agencies. ~Member of the board of LLC advisors at the University level. ~Served as the advisor in residence for the LLC open to new freshmen in the school of mass com.~Redesigned and Co-taught year long University Experience course for the LLC community.~Complete 4 year plans, mentored freshmen.~Participate in House Calls, an annual event to bring advising into the residential spaces.The Zimmerman Advertising Program (ZAP) is one of the most comprehensive undergraduate advertising curriculums in the U.S. "ZAP isn't about just showing students how advertising is done," says Jordan Zimmerman,"It's about presenting real-life marketing problems and solutions, so students have a better understanding of what business is like outside of the classroom," he adds. Part of this real world experience means giving students direct access to key influencers in the business world.

Tampa, Florida, Us

~Advised for majors including American Studies, Humanities, Film Studies, Food Studies, Spanish, French, German, Russian, Chinese, Classics, and Italian.~Back up advisor for Economics, History, and Communication. ~Designed and develop social media strategy for department.~Launch Twitter, Facebook, Pinterest, and LinkedIn profiles for department to connect with students and outside companies. ~Increase awareness and PR for departmental programs.~100% growth in number of majors and minors in programs. ~Member of the Council of Transfer Advocates.~School of Humanities delegate to the Professional Development committee. ~Design Team for annual convention. ~Meet with students to discuss academic progress.~Process course permits.~Provide timely and accurate information.~Interpret and formulate SUS/ USF/CAS advising policies and procedures.~Participate in small and large group sessions with students either face to face, or via the web to analyze progress toward degree completion.~Participate in and provide presentations during student orientations.~Perform basic statistical analysis and other mathematical calculations pertaining to advising including GPA and weighted averages.~Develop and/or implement retention programs that provide the necessary resources to assist students in achieving academic success.~Provide continuous outreach to academically at-risk students and monitor progress accordingly.~Develop and disseminate various advising materials to aid students in reaching their academic and career goals.

MyAdvisorSays is a college consulting agency headquartered in Tampa Florida, I founded this company to work with students of all ages helping them achieve their dream of a college education. It can be a daunting process but our staff work with you every step of the way helping you navigate the admissions and college selection process. But it doesn’t stop there. We assist with everything from orientation to graduation and all the pieces in between. Including major selection, extracurricular activities, landing an internship, graduate school issues, and career counseling.Our work with students allows us to gain a deep understanding of what potential students and their families are looking for and what is important to them. We offer to share this insight with colleges and university senior leadership, admissions, orientation, and academic advising offices. We also offer outsourced advising staffing to colleges and universities who need to add advisors on a short term basis to meet student demand. Let us help you enhance your campus tour, orientation program, social media presence, and university web pages, or academic advising training program. Available for local, national, and international projects.

Manhattan, Kansas, Us

Elected to serve as the technology chair for the NACADA organization for a two-year term beginning in 2019. The purpose of NACADA's Technology in Advising Community is to help academic advisors, faculty advisors, and advising administrators understand the impact of using technologies in advising.• Tripled the number of members in the commission to over 1600 members during Covid-19. • Cultivated an online digital community by utilizing a Facebook group to connect members without adding to email overwhelm. • Created and delivered emergency training for online advising to campuses around the world who pivoted to remote instruction. • Designed best practices for advising online and retaining student relationships as well as designing processes to scale practices online. • Liaison with educational technology companies on UX and UX design for platform developments, of which 4 companies were named to Forbes 30<30 in education. • Solicited national and regional conference presentations and workshops on technology related advising topics. • Compiled web resources for advisors, arranged by topics, as well as organize and facilitate monthly webinars on various topics related to technology in advising trends and best practices. • Attend national, international, and regional conferences to actively encourage NACADA members to engage in topical discussions and activities related to the uses of technology in advising.• Board Member: National Institute of Social Media

Noblesville, Indiana, Us

Noblesville, Indiana, Us

Chapter advisor for the University of South Florida chapter of Alpha Kappa Psi.

Tampa, Florida, Us

~Assigned a caseload of 1800:1 students in all majors at the college. ~Meet with incoming students, evaluate transcripts, determine college level, refer for testing.~Advise students on program requirements and progress towards degree.~Update and maintain the advisor training manual and resources for advising office.

Tampa, Florida, Us

~Assistant to the Dean of Students at the 9th Largest University in the country. ~Served as a representative of the Dean of Student's office to meetings, committees, and events. Oversight of offices in Student Affairs Division including Greek Life, Student Activities, Student Government, New Student Connections, University Lecture Series, Campus Programming Board, and Judicial Conduct Board. ~Conducted research related to university projects and initiatives. ~Attended NCBI diversity training and certified Safe-zone Ally.~Served on the inaugural planning committee for Golden Bulls Award Ceremony.

Tampa, Florida, Us

Co-taught three sections of first year seminar, two with the Director of University ExperienceDeveloped class syllabus and tracked attendance and gradesFacilitated activities on diversity, career planning, campus resources, and academic skills

Tampa, Florida, Us

~Served as the front door to the University of South Florida~Scheduled campus tours and special groups, met with prospective students and their families~Preformed general receptionist duties for the Office of Undergraduate Admissions

Buffalo, Ny, Us

~Assistantship in the Office of Campus Programming and Leadership Development~Planned and developed High School Leadership Workshop~Assisted in compiling Faculty Handbook for Disability Support Services~Wrote Campus Posting Policy~Served as official photographer for orientation sessions

Tampa, Florida, Us

~Assisted new students in manually registering for classes~Served as a mentor to younger students during the orientation process for Summer 2002 and Summer 2004~Served as a Campus tour guide for 3 years ~Recruited and Trained new tour guides~Worked with admissions staff on campus visits, high school outreach events, and admissions days. ~Trained new Team Leaders on campus procedures~Gave 5 campus tours each week to prospective students and their families.

Winter Park, Florida, Us

Front of house manager and crew trainer. Trained front of house servers, host/hostesses on customer service and food service requirements. Crew trainer for new franchise owners to come in and learn management skills and brand guidelines for service and training of new employees.

Minneapolis, Mn, Us

~Completed a 10 week internship in a $60 million/year Super Target location.~Interviewed and hired staff for two Target locations.~Completed training for all positions in house including area managers and store team leader.~Developed a operations research project that contributed to $250k million dollars per year savings via restructure of training for new employees.

Chicago, Illinois, Us

Trained new crew members on all stations & open/closing processes in the restaurant and opened 4 franchise locations in the citrus park area.

Doctor Of Education (Ed.D.), Higher Education Organizational Leadership & Policy

Mba, Marketing, Management, Sustainability

Master Of Education M.Ed., College Student Affairs

Bachelors Of Science In Business, Management, Psychology

Diploma, College Prep