- Led discussions with cross-functional teams to design and develop the front end of a margin loan application, ensuring seamless integration and user experience.- Led the development of a margin loan feature used to dynamically adjust loanable values for a diverse range of securities, driven by 40 criteria, ensuring precise risk assessment and operational efficiency.- Managed over 50 user stories, guiding development and testing procedures while maintaining alignment with technical guidelines.- Documented test cases, executed tests, and reported defects, ensuring the quality of the software.- Implemented an efficient work timeline system that streamlined communication and eliminated redundant discussions during meetings, which saved 30 hours of team time.

- Delivered exceptional customer service, building lasting relationships and fostering engagement within the banking environment.- Evaluated 10,000 customers to ensure they were active members of the bank, which started a project that helped business bankers evaluate customers that were a good fit for firm products.- Employed strong communication skills to address customer inquiries, resolve issues, and facilitate financial transactions.- Advised clients on bank products and services to help achieve financial goals.

- Conducted in-depth research on the effects of frac sand mining, collected data, and analyzed findings to raise awareness about potential concerns.- Conducted data analysis for 5 air monitors over the course of a year to evaluate the levels of PM 2.5 produced by frac sand mining sites. - Presented research findings at 5 different schools and libraries, effectively communicating complex information to diverse audiences and promoting community education on the topic.- Installed air quality monitors in community members' homes to track debris and air pollution resulting from frac sand mining activities, contributing to data-driven awareness and advocacy.- Played a crucial role in empowering the community with knowledge, enabling them to make informed decisions and advocate for their environmental and health concerns related to frac sand mining.

- Worked closely with a specific professor to develop experiments and coursework materials for their public health class, contributing to the educational quality and effectiveness of the course.- Collaborated with professors across departments, providing assistance with various tasks and projects to enhance their teaching and research efforts.- Assisted professors in gathering research materials, conducting literature reviews, and organizing data, enabling them to advance their research projects.

- Excelled in a key customer-facing role at Savers, providing exceptional service to shoppers and contributing to a positive shopping experience.- Trusted with manager codes to oversee and manage store operations in the absence of managers, ensuring a smoothly running store during their absence.- Worked closely with store managers and colleagues to maintain a well-organized and efficient front-end operation, coordinating tasks and addressing customer needs.

- Proven track record of helping clients secure their financial futures through Northwestern Mutual.- Deep understanding of life insurance products and a commitment to personalized financial planning.- Assisted numerous individuals and families in achieving their long-term financial goals by providing top-notch service and tailored solutions.

- Proficient in assisting clients with activities of daily living, including bathing, dressing, meal preparation, and medication management. - Skilled in maintaining a clean and safe living environment, while fostering a warm and supportive atmosphere. - Strong communication and interpersonal skills, coupled with a genuine commitment to enhancing the well-being and independence of those in my care.