In partnership with the Managing Director, Consulting Services, co-developed the consulting services arm to meet clients’ needs while generating additional revenue for the National Association of Charter School Authorizers (NACSA).- Sourced and secured new fee-for-service business opportunities; negotiated contracts with clients.- Identified and monitored the release of requests for proposals; developed corresponding proposals, working across the organization to solicit the necessary information to create strong and engaging proposals to meet the stated needs and requirements.- Created detailed scopes of work and budgets based on client needs, context, and timelines.- Led project teams in the diagnosis, design, and execution of initiatives to meet clients’ objectives.- Ensured client satisfaction through ongoing engagement and strong project management practices.

Reporting to the CEO, strengthened NACSA's people, systems, and processes through leading its human resources, talent management, organizational development, and technology functions.- Led the organization’s strategic planning process; operationalized strategic plan through working closely with division leaders to translate strategic priorities into measurable annual and quarterly goals and objectives. - Developed and managed the process for transparently monitoring progress towards organizational outcomes; monitored progress of all NACSA’s projects to learn, celebrate successes, and course-correct as needed. - Partnered with CFO to develop annual budget development and fiscal management processes for approximately $8 million budget comprised of philanthropic, government, and contract income. - Provided leadership and oversight for the development, implementation, evaluation, and reporting for multi-million-dollar, multi-year federal grant and multiple philanthropic grants. - Improved employee engagement scores through establishing a shared vision for NACSA’s ideal culture and assessing processes for alignment with the ideal culture and redesigning processes when misaligned.- Designed new approach to NACSA’s employee value proposition focused on ensuring an equitable and transparent compensation, titling, and promotion structure. - Supporting NACSA’s movement toward its ideal culture, led NACSA’s efforts to progress from an “early stage” to an “advanced” diversity, equity, and inclusion (DEI) profile by inspiring a shared vision for centering DEI in all of the organization’s processes and practices:Facilitated an inclusive process for aligning on the “why” of DEI, defining DEI in NACSA’s context, unearthing NACSA’s DEI challenges, and creating shared goals and action plans.Strengthened team’s capacity to ensure all external-facing programs and services were conceptualized and implemented through a DEI lens.

Led team responsible for NACSA’s talent development, membership, and knowledge management functions; developed the vision and annual goals of the in support of NACSA’s strategic plan goals and mission.- Partnered with organizational leadership to ensure division’s functions were aligned with organizational goals and meeting member needs. - Spearheaded efforts to develop and implement a knowledge management system and associated processes and protocols, resulting in increased efficiency. - Developed the curriculum and facilitated training and oversight for a cohort of professionals serving as coaches as part of NACSA’s Leaders Program. - Designed and facilitated professional development sessions for program participants in the areas of leadership, management, organizational development, and strategic planning.- Prepared and managed divisional budget of approximately $1.5 million.- Managed team of five by establishing performance goals and work objectives and supported team in prioritizing activities to ensure organizational needs were met; planned, monitored, and evaluated the efforts of the division to attain desired results. - Delivered performance feedback and coaching; created appropriate developmental opportunities for team members and other NACSA employees.

Led the design, development, implementation, and evaluation of all curriculum and content for NACSA’s learning and development programs and initiatives.- Managed the creation of success profiles to determine the knowledge, competencies, personal attributes, and experience required to be successful within key leadership roles in the charter school authorizing profession. - Collaborated with members of the Talent & Engagement team to assess learning needs based on relevant success profiles, determined and implemented appropriate strategies to address needs, and evaluated the effectiveness of those strategies on learner performance and impact. - Designed and developed the mission, program goals, curriculum, and content for NACSA’s cohort-based Leaders Program and Fellows Programs, the only leadership development program and fellowship serving the authorizing profession in the country.- Partnered with internal and external subject matter experts to create learning experiences designed to increase participants’ abilities to implement high-quality authorizing practices within their organizations.- Managed program speakers for leadership programs to ensure effective session facilitation and achievement of learning objectives.

Facilitated individual and group therapy for adults in outpatient setting, with a focus on individuals experiencing mood disorders, substance abuse, and eating disorders. - Conducted biopsychosocial assessments to determine preliminary diagnosis and provide recommendations for treatment; completed assessment paperwork and communicated assessment summary and recommendations to appropriate Program Coordinators to coordinate care.- Established therapeutic relationship and conducted therapy with individuals and groups engaging in outpatient and intensive outpatient treatment; maintained caseload of 24 clinical hours. - Designed, developed and facilitated two new outpatient groups – Values-Based Living and Working Towards Wellness; designed and implemented evaluation strategy for both groups. - Coordinated care with other members of clients’ treatment teams, including external providers and family members when appropriate. - Maintained complete and accurate documentation of cases in clinical database.

- Developed and managed MyPath, Brookdale’s associate development and succession planning program. Led the talent review process in which leaders’ performance was assessed, and advised senior management on determining appropriate development opportunities.- Designed and developed the curriculum for Brookdale’s leadership development program, which consisted of classroom, online, self-paced and experiential learning opportunities. Created content and activities for leadership “cohort” groups to facilitate continued learning after structured learning experiences. - Conducted competency identification workshops to determine the key behaviors, job fit facets, knowledge and experience required to succeed in targeted positions. - Partnered with internal clients to analyze content, target audience demographics, job tasks, and learner environment to identify learning objectives and appropriate instructional strategies. - Delivered project management for the design and implementation of a new online talent management system; sourced and recommended vendors for selection.

- Managed the design and development of training programs for shopping mall management company that encompassed more than 200 locations in 44 states; determined and managed department budget of approximately $750,000.- Directed the design, development and implementation of three on-the-job, full-time leadership development programs preparing individuals to become General Managers, Operations Managers or Marketing Managers. - Delivered one-on-one coaching using the MBTI and StrengthsFinder to help individuals understand their preferences and determine appropriate opportunities within the organization, recognize others’ preferences, and apply this knowledge to maximize performance.- Designed and delivered team and leadership development workshops for a variety of internal teams using the MBTI and StrengthsFinder as a foundation for understanding and appreciating individual differences, leveraging team preferences, and determining impactful work management strategies. - Partnered with internal business clients and subject matter experts to design and deliver customized solutions to address performance needs; potential solutions included process and/or job redesign, training, individual coaching, team development and leadership development.