Kasey Martinez Email & Phone Number

Tustin, California, United States

Handled recruitment of staff, including opening requisitions, posting on the company’s employment website, LinkedIn, Indeed, Handshake, and various ministry job search websites, and attending university job fairs. Worked closely with management to source candidates, schedule and conduct interviews, and negotiate job offers.Coordinated training and development programs, including compliance trainings, risk management training, and career development training. Regularly taught CPR/AED/First Aid certification courses to staff and implemented a new Learning Management System for the organization.Managed employee health benefits and retirement plans, participating in the renewal of staff benefit plans, including open enrollment through an HRIS benefits management system. Assisted employees with benefits-related questions and during qualifying life event enrollment changes, troubleshooting benefits issues as needed.Collaborated with management to develop and implement HR strategies aligned with organizational goals and objectives, ensuring compliance with employment laws, and updating HR policies and procedures accordingly.Focused on branding employment opportunities to create a lasting impression on new hires and to build the organization’s reputation as an employer.Additionally, continued to lead front desk operations, including direct supervision of the Front Desk Supervisor and overall oversight of the front desk team, ensuring exceptional service and operational efficiency.

Tustin, California, United States

Acted as a direct point of contact for employees regarding HR-related matters, addressing questions and concerns, and helping resolve conflicts in collaboration with HR management. Managed the entire employee life cycle, from onboarding to termination, including offer letters, promotion letters, job descriptions, personnel action forms, and other necessary paperwork. Developed and implemented new onboarding systems and practices, conducting all new hire onboarding activities, including background checks, orientations, and completion of all required documentation and handbooks. Collaborated with management to ensure timely completion of staff performance reviews and processed all merit-related increases and approvals. Stayed updated on changing policies and government regulations, particularly those related to Human Resources and the COVID-19 pandemic, including testing, sick pay, leave policies, and quarantine protocols.Additionally, continued to fulfill all responsibilities as Front Desk Supervisor.

Tustin, California, United States

Supported HR operations by managing employee records, processing paperwork, and handling filing. Organized and executed employee events such as wellness challenges, monthly all-staff meetings, engagement survey initiatives, and morale-boosting activities. Answered HR phone calls, completed employment verifications, organized office supplies, ordered business cards, and created new hire packets. Developed and maintained the organizational chart and staff directory, while providing general assistance to the HR staff as needed.Additionally, supervised front desk operations, including overseeing the recruitment and hiring of front desk staff, managing their performance, coordinating team meetings, and handling timesheets and time-off requests.

Tustin, California, United States

While fulfilling the responsibilities of a Front Desk Receptionist, also managed additional administrative tasks. Maintained a highly organized workspace for the front desk team and developed and implemented training programs for new front desk staff. Updated existing procedures and created new ones to align with the needs of other program staff. Additionally, coordinated and scheduled 24/7 coverage for the front desk.

Tustin, California, United States

Ensured smooth operations at a busy front desk in a high-traffic office environment. Welcomed and assisted diverse visitors, including those seeking homeless assistance, program residents, volunteers, donors, and vendors. Managed resident check-in and check-out procedures, including bag checks and administering breathalyzer tests for security. Maintained constant communication with staff to facilitate guest arrivals and coordinate volunteer groups. Collaborated closely with case management and security teams during onsite emergencies and program incidents.

Lame Deer, Montana, United States

Set up and operated a volunteer missions site on the Northern Cheyenne Indian Reservation for high school students and their youth leaders. Mentored and supervised four site-coordinators, supporting them in leading their daily service projects throughout the community. Provided leadership for adult leaders, facilitating time for them to process their experiences alongside their youth. Fostered ongoing relationships and formed new friendships with community members on the reservation. Managed the site budget and oversaw all paperwork and administrative tasks onsite.

Anaheim, California, United States

Collaborated with the missions pastor to oversee the logistics of annual missions trips. Communicated with participants regarding monthly payments and developed a streamlined system to track team members' contributions. Personally led and participated in missions to Guatemala and the Philippines. Cultivated and maintained relationships with local nonprofit partners affiliated with the church.

Fullerton, California, United States

Offered tutoring services to fellow university students across various subjects, frequently aiding them in organizing and planning their personal schedules and assignments.

Yorba Linda, California, United States

Apart from cashier duties, supported the Customer Service Manager in overseeing the front-end operations of the store. Delivered exceptional customer service, resolved challenging customer interactions, and assigned daily tasks to cashier staff. Regularly managed opening and closing procedures for all registers, including tallying tills, preparing deposits, and inputting daily sales data into the company’s database.

Yorba Linda, California, United States

Greeted guests and facilitated the checkout process for customers, handling sales, returns, and exchanges. Ensured a tidy and organized workspace while assisting colleagues in restocking merchandise across different departments.

Castro Valley, California, United States

Provided tutoring for elementary school students across multiple subjects, designed and facilitated classroom activities, and supervised the children.

Bachelor Of Arts - Ba, Intercultural Studies, Minor In Biblical Studies

- Graduated Summa Cum Laude; - Maintained academic honors in Pi Beta Sigma; - Received Excellence in Intercultural Studies Award, May 2017.

General Education

High School Diploma