Kasey Smith Email and Phone Number

Experienced HR professional with a proven track record of driving large-scale HR initiatives and process improvements. I have successfully revamped and standardized over 2,000 job descriptions for Kohl's, ensuring legal compliance, brand alignment, and enhanced jobseeker engagement through clear and compelling content. I spearheaded the implementation of a company-wide self-reflection program, collaborating across departments to foster self-awareness and goal alignment for associates.With expertise in project management, I have developed and maintained comprehensive project and communication plans, ensuring timely delivery and stakeholder alignment. My contributions to HR process improvements have streamlined operations and elevated the associate experience. I have a strong focus on continuous improvement, gathering feedback and optimizing best practices across HR teams.I have collaborated with HR teams to design, develop, and publish Talent Management materials, ensuring they align with organizational goals. Additionally, I’ve partnered with HRIS teams to enhance system configurations, reporting accuracy, and data efficiency. My facilitation of training sessions has driven awareness and understanding of HR processes, contributing to operational excellence within the organization

Results-driven HR and technology leader with extensive experience in global HCM implementations and payroll system integrations. Spearheaded the extraction of company data from PEO to Ceridian Dayforce, achieving a $500k+ ROI within five years through a full-scale implementation completed in under one year. Successfully managed HCM and native payroll systems for over 3,000 employees across the U.S. and the Philippines, and led a global HCM implementation spanning several countries, impacting 4,000+ employees.I directed the integration of various ATS, HCM systems, and proprietary software, streamlining recruitment processes and enhancing business insights through reporting and analytics. Additionally, I launched initiatives such as Dayforce Wallet for on-demand pay, flexible PTO administration, and a global onboarding process, significantly improving employee satisfaction. My leadership in global restructuring efforts for 5,000+ employees has resulted in optimized departmental operations and increased efficiency.

Strategic talent acquisition leader with a global focus, specializing in optimizing recruitment operations and reducing costs. Successfully negotiated contracts and sourced vendors worldwide, cutting third-party costs by 50%. Led initiatives to relocate administrative roles to low-cost countries, resulting in a 50% reduction in operating expenses while maintaining service quality. I revamped the company career site and redefined global hiring policies, enhancing the applicant experience and expanding the talent pool.With expertise in implementing CRM and ATS systems across several countries and multiple languages, I have significantly impacted global hiring operations. I developed a global referral program, leading to 10% of new hires being sourced internally, and designed a University Relations Program to build a robust talent pipeline through partnerships with top universities.

As part of my commitment to bring our clients the most effective best practices, trending tools and keep at the forefront of advancements in talent acquisition, We developed Innovations Labs team. The Innovation Labs team works cohesively to identify new tools that address the needs of our business and our clients’ business, anticipates the needs of future clients and industry trends, and conducts a thorough vetting and review process for each technology. As technology moves quickly in the human capital space, with a new tool or product emerging virtually every day, I manage this dedicated team that conducts research on industry trends, uncovers best practices and technologies in talent intelligence, talent attraction, and recruiting methods. I facilitate the implementation and management process for new technologies and provide support post-implementation to ensure optimization for each client. The projects I have led have a wide variety of range and application including, social recruitment, candidate engagement, mobile recruitment, artificial intelligence, and talent intelligence.

ManpowerGroup® Solutions is a global leader in outsourcing services for large-scale recruiting and workforce-intensive initiatives. Our offerings include Recruitment Process Outsourcing, TAPFIN-Managed Service Provider, and Talent Based Outsourcing. Our innovative workforce models and outsourcing solutions deliver measurable results and businesses successes to clients facing complex workforce challenges. I help power the world of work for the Recruitment Process Outsourcing line of business at ManpowerGroup. I establish and manage vendor relationships with the largest job board providers. I manage projects that focus on innovation, platform implementation, and ultimately give us the competitive advantage that makes ManpowerGroup the global talent acquisition leader. I work on implementing technology that helps attract talent in hard to fill or competitive industries, focusing on key metrics like time to fill, number of hires, and cost per hire. Client teams turn to me for my experience and expertise in talent attraction and candidate engagement best practices.

Project management and talent operations expert with a focus on recruitment process outsourcing (RPO) and delivering high-impact results through technology and stakeholder engagement. I have successfully identified and managed communication with project stakeholders throughout project initiation, implementation, and life cycle phases. With experience in managing tools and technologies such as applicant tracking systems and recruitment marketing platforms, I ensure seamless RPO delivery operations and quality assurance.I have supported the training and development of Shared Services teams, while driving technology updates and process improvements through change management practices. Proficient in MS Project, I develop detailed project plans that align with budget and scheduling requirements, keeping stakeholders informed through regular progress updates. Skilled in cross-cultural communication, I work effectively with global, virtual teams to achieve project goals.Additionally, I directed the re-launch of ManpowerGroup RPO social media accounts, creating engaging content to drive follower growth and track performance analytics. I also led the partnership with the Professional Diversity Network (PDN), developing diversity-focused career sites for client-branded roles. As part of a Business Intelligence platform initiative, I identified and implemented a solution for predictive business analytics and KPI tracking, driving data-driven decision-making across the organization.

As a subject matter expert, I assist team members in conflict management and collaborate closely with the RPO Technology Manager and Implementation teams for client RFPs and new project onboarding. I have developed training materials and managed a learning management system (LMS) for RPO team certifications, implementing new software for improved metrics reporting. Additionally, I provide ongoing software training for internal teams, field sales, and clients, and manage the Corporate Shared Services SharePoint site, overseeing the design and development of content to support the team’s operations.Proficient in analyzing data from platforms like SurveyMonkey to drive profitability, I am committed to ensuring forward progress through effective project management, training, and technology integration.

Dynamic sales and marketing professional with a proven track record in customer service management, product introduction, and successful sales negotiations. I have experience conducting web-based and phone sales presentations, managing agreements, and delivering outstanding customer service to a base of over 1,000 clients while driving continual growth. I provide leadership and training for service staff in marketing, customer service, and HR-related skills.Skilled in designing and executing email campaign segmentation and supporting promotional sales projects, I am proficient in design tools such as InDesign, Photoshop, Illustrator, and Dreamweaver, as well as Microsoft Office. I manage multiple social media platforms, including Facebook, Twitter, YouTube, LinkedIn, and Pinterest, to boost brand engagement. I also handle permits, ensuring compliance with local regulations while meeting tight deadlines.With experience creating yearly marketing action plans and managing advertising budgets over $100,000, I successfully organize and promote industry trade shows, contributing to business growth and client acquisition. I excel in fast-paced environments, balancing multiple projects with a keen eye for detail and accuracy.