• Collaborated with the sales team and our customers to craft mutually beneficial pricing agreements, ensuring patients had access to the best technology and the best outcomes.• Built strong relationships with internal stakeholders by providing timely insights into the impact of pricing decisions.• I developed and implemented pricing strategies to maximize profitability while minimizing customer churn.• Provided training and mentorship for junior members of the team regarding various aspects of pricing analytics.

• Worked to develop Amazon physical retail device program.• Identified opportunities for process improvement by analyzing existing procedures through time studies or other methods.• Employee training.• Responsible for sales and visual merchandising.

January 2016 - June 2016Account CoordinatorHouzz, San Diego, CA• I reached out to home design and remodeling professionals to introduce them to the Houzz platform. I built their profiles and taught them how to use Houzz to market their businesses and collaborate with their clients on home projects.• Provided excellent customer service to ensure client satisfaction and account retention.• Developed strong organizational and communication skills while coordinating accounts with multiple clients.• Built strong client relationships through service execution, validation and good response time.

• Managed the North San Diego sales territory.• Developed and implemented strategies to increase market share and improve customer experience.• Led the development of creative marketing campaigns to drive brand recognition.• Identified issues and solutions to implement and support market projects and initiatives.• Participated in several market training shows for retail accounts.• Created and implemented an employee recognition program in Best Buy locations.• Identified and negotiated high-value display spaces in big box stores to promote Amazon products.• Leveraged store relationships to increase sales by training employees on products and sales techniques.

I acted as a National Retail Field Representative. My responsibilities included building and maintaining relationships with customers and employees in the National Retail stores that sell AT&T, such as Best Buy, RadioShack, and Walmart. I was also responsible for helping the employees to develop their skills as salespeople, to increase sales. I built relationships with employees and I was responsible for insuring that they have the most up to date information on AT&T’s products and services.

I held Retail Consultant positions in the San Marcos, Escondido, and Encinitas Sprint locations. My Responsibilities include customer service, problem resolution, sales, and monitoring training.I was responsible for coaching my team making sure that every member of my team completes, understands, and implements required trainings as a means of increasing sales.I am very familiar with technological terminology, and know how to relate it to the customer. I serve as a liaison between my company and my customers.I have a great deal of experience in managing both business and personal accounts. I am responsible for upgrading and adding new lines and services to these types of accounts.I consistently met or exceeded my monthly sales quotas. I was frequently ranked in the top 20 sales representatives in my district.In my position I frequently role played with other retail consultants in order to learn new sales strategies and to assist my coworkers in developing new sales techniques.I make a point of being aware of all promotions available, and knowing how to execute them properly.

My experience with Best Buy puts me in a unique position to understand the relationship between representatives and third party locations. I was primarily responsible for sales in digital imaging, mp3 players, and car audio. I also helped out in other departments, such as Best Buy Mobile, as necessary. I was consistently a top performer in my department as well as in my store. Repeatedly received acknowledgements for exceptional customer serviceServed as “Employee Experience Committee” member