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Kash Ahmed Email & Phone Number

Principal Customer Success Manager @ LinkedIn | Expert in maximising value from LinkedIn Learning at LinkedIn
Location: London, England, United Kingdom 18 work roles 3 schools
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Role
Principal Customer Success Manager @ LinkedIn | Expert in maximising value from LinkedIn Learning
Location
London, England, United Kingdom
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Kash Ahmed is listed as Principal Customer Success Manager @ LinkedIn | Expert in maximising value from LinkedIn Learning at LinkedIn, a company with 36309 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Kash Ahmed.

Kash Ahmed previously worked as Principal Customer Success Manager at Linkedin and Senior Customer Success Manager at Linkedin. Kash Ahmed holds Master Of Science (Msc), E-Commerce/Electronic Commerce from Middlesex University.

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About Kash Ahmed

With over a decade of experience in the SaaS environment, I am a customer success leader at LinkedIn, where I help customers maximize the value and impact of LinkedIn Learning, a leading online learning platform for professionals. I have a proven track record of leading and delivering successful projects and solutions for various sectors, including education, project management, third-party risk management, and post-purchase retail.My core competencies include excellent communication, problem-solving, and customer service skills, as well as technical knowledge of REST API, SQL, HTML, CSS, JS, and SSO frameworks. I am also certified in PRINCE2, APM, and ITIL methodologies, and familiar with tools like Salesforce, MS Dynamics, Gainsight, Sendbloom, JIRA, and Tableau. My mission is to share best practices, provide feedback, and act as a voice of the customer to internal teams, ensuring that LinkedIn Learning meets and exceeds customer expectations and needs.

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LinkedIn
Linkedin
Principal Customer Success Manager @ LinkedIn | Expert in maximising value from LinkedIn Learning
sunnyvale, california, united states
Website
Employees
36309
AeroLeads page
18 roles

Kash Ahmed work experience

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Principal Customer Success Manager

Current

London, England, United Kingdom

Oct 2022 - Present

Senior Customer Success Manager

London, England, United Kingdom

  • Working with customers to help maximize value from LinkedIn Learning
  • Consultant to share best practices embedding LinkedIn Learning into their Learning & Development (L&D) Strategy
  • Act as a voice of the customer to internal teams
  • Ensure Customer ideas & Feedback are part of ongoing development strategy for LinkedIn Learning
Mar 2021 - Oct 2022

Enterprise Customer Success Manager (Emea)

London, England, United Kingdom

  • Maternity Cover for Enterprise Customer Success Manager
  • Managing a portfolio of high-value customers across the EMEA region
  • Maintain customer satisfaction and deepen adoption through consultative approaches
  • Increase market share from existing account base and new business to business opportunities
Oct 2020 - Mar 2021

Senior Consultant - (Emea)

London, United Kingdom

  • Assist Implementation and services projects for Aravo Customers
  • Technical Implementation delivery of TPRM systems for enterprise clients, which includes configuring the Aravo platform, creating training documentation and testing software
  • Communicate client enhancement and support requests to the product team and advocate for timely updates
Nov 2019 - Oct 2020

Implementation Consultant (Emea)

London, United Kingdom

* Lead enterprise implementations and 3rd party integrations for enterprise retail clients * Define customer experience and technical requirements to meet client business objectives * Integrate the Narvar platform with client order management systems, shipping carriers, and other solutions * Prioritize client deliverables for engineering, and design teams.

Dec 2018 - Nov 2019

Team Lead, Implementation Consulting (Emea)

London, United Kingdom

  • Provide coaching and mentoring to team members
  • Serve as escalation point for customers
  • Take on most strategic accounts and provide exceptional service
  • Provide training to new employees
  • Implementation Revenue collation
  • Project Manager for Canvas LMS
Sep 2017 - Dec 2018

Principal Implementation Consultant (Emea)

London, United Kingdom

May 2016 - Aug 2017

Implementation Consultant (Emea)

London, United Kingdom

  • Lead Consultant for Canvas implementations
  • Implementation lead in the EMEA Region
  • Technical Implementation Lead - Data Imports using REST API, Single Sign-on (SSO) Authentication, Branding using CSS and Javascript
  • Lead Project Manager on Premium Sites
Jan 2015 - Apr 2016

Solutions Consultant

London, United Kingdom

  • Lead Solution Consultant
  • Own technical and business design of the end-to-end solution during implementation
  • Conduct design reviews and data quality assurance
  • Business Analysis
  • Account Manager to Astra Zeneca, College of Policing, Ordnance Survey, Oxfam, Sony Computer, Telegraph Media Group, Moet, Unilever
Jan 2014 - Jan 2015

Senior Application Consultant

Location Independent

  • Implementing Unit4 Student Products
  • Lead and participate Customer Training/ Workshops
  • Analyse requirements and propose business processes
  • Data Migration – SQL
  • Act as Lead Consultant when assigned to oversee and co-ordinate workstreams
  • Participation in Sales bids
Mar 2011 - Jan 2014

Product Support Consultant

Location Independent

  • Preparing Tender Documents and Quotations
  • Pre Sales & Sales Demonstrations for all Compass Software
  • Consultancy & Training of Compass Products
  • Project Management
Sep 2009 - Mar 2011

Mis Consultant

Location Independent

  • Interim MIS Management Support
  • MIS Reviews/ Business Performance Reviews
  • Project Management Solutions
  • SQL/MS Access/Crystal Report Writing
Sep 2008 - Sep 2009

Project Consultant

Location Independent

  • Project Managing the delivery of Student Record System, Financial System and a HR system ‘QL’ to FE & HE institutes across the United Kingdom
  • To train and consult all aspects of ‘QL’ software and with all third party software affecting ‘QL’
Jul 2003 - Aug 2008

Mis Manager

London, United Kingdom

  • Project Managed successful integration of Student, Financial & HR software packages
  • Funding returns to the LSC [Learning Skills Council]
  • Developed and implemented intranet solutions for reporting to Senior Management Team
Jan 2001 - Jul 2003

Student Record Team Leader

London, United Kingdom

  • Managing a team of twelve to ensure student database records are kept up to date in accordance with internal and external auditors
  • Developed and implemented intranet solutions for reporting to Senior Management Team and other members of staff
Jun 2000 - Jan 2001

School Registrar – School Of Retail Studies

London, United Kingdom

  • Managing a team of five to ensure student database records are kept up to date in accordance with internal and external auditors
  • To ensure all outstanding fees from both Home and Oversea student’s are collected
Nov 1999 - Jun 2000

Administration Officer

London, United Kingdom

  • College contact for the distribution of student grants
  • College contact for student references for external organizations
  • Recruitment Officer for ‘A’-Level programmes
Nov 1997 - Nov 1999

Legal Executive

Shuttari Paul & Co Solicitors

London, United Kingdom

  • Represented the firm at court for clients
  • Briefed Counsel when and where appropriate
  • Assisting financial department in assessing Legal Aid for prospective clients
Sep 1996 - Sep 1997
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3 education records

Kash Ahmed education

FAQ

Frequently asked questions about Kash Ahmed

Quick answers generated from the profile data available on this page.

What company does Kash Ahmed work for?

Kash Ahmed works for LinkedIn.

What is Kash Ahmed's role at LinkedIn?

Kash Ahmed is listed as Principal Customer Success Manager @ LinkedIn | Expert in maximising value from LinkedIn Learning at LinkedIn.

Where is Kash Ahmed based?

Kash Ahmed is based in London, England, United Kingdom while working with LinkedIn.

What companies has Kash Ahmed worked for?

Kash Ahmed has worked for Linkedin, Instructure, Aravo Solutions - Third-Party Risk Management, Narvar, and Execview.

Who are Kash Ahmed's colleagues at LinkedIn?

Kash Ahmed's colleagues at LinkedIn include Johnrrut40924-051926 Doe, Buhle Mpofu, Maleshoane Moiketsi, Emran Pathan, and Johndai7I1108-211438 Doe.

How can I contact Kash Ahmed?

You can use AeroLeads to view verified contact signals for Kash Ahmed at LinkedIn, including work email, phone, and LinkedIn data when available.

What schools did Kash Ahmed attend?

Kash Ahmed holds Master Of Science (Msc), E-Commerce/Electronic Commerce from Middlesex University.

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