• Working with customers to help maximize value from LinkedIn Learning• Consultant to share best practices embedding LinkedIn Learning into their Learning & Development (L&D) Strategy• Act as a voice of the customer to internal teams• Ensure Customer ideas & Feedback are part of ongoing development strategy for LinkedIn Learning

• Maternity Cover for Enterprise Customer Success Manager• Managing a portfolio of high-value customers across the EMEA region• Maintain customer satisfaction and deepen adoption through consultative approaches• Increase market share from existing account base and new business to business opportunities

• Assist Implementation and services projects for Aravo Customers• Technical Implementation delivery of TPRM systems for enterprise clients, which includes configuring the Aravo platform, creating training documentation and testing software• Communicate client enhancement and support requests to the product team and advocate for timely updates

* Lead enterprise implementations and 3rd party integrations for enterprise retail clients * Define customer experience and technical requirements to meet client business objectives * Integrate the Narvar platform with client order management systems, shipping carriers, and other solutions * Prioritize client deliverables for engineering, and design teams * Contribute to scalability of the consulting team with documentation, process optimization, and cross-training *… Show more * Lead enterprise implementations and 3rd party integrations for enterprise retail clients * Define customer experience and technical requirements to meet client business objectives * Integrate the Narvar platform with client order management systems, shipping carriers, and other solutions * Prioritize client deliverables for engineering, and design teams * Contribute to scalability of the consulting team with documentation, process optimization, and cross-training * Proficient in industry best practices related to the post-purchase experience at leading retailers * Gather insightful product feedback from customers to help inform our future product roadmap Show less

• Provide coaching and mentoring to team members• Serve as escalation point for customers • Take on most strategic accounts and provide exceptional service• Provide training to new employees• Implementation Revenue collation• Project Manager for Canvas LMS• Data mapping/migration Lead• REST API Experience• Branding web pages with CSS and Javascript• Technical experience with LDAP, CAS and SAML SSO technologies

• Lead Consultant for Canvas implementations• Implementation lead in the EMEA Region• Technical Implementation Lead - Data Imports using REST API, Single Sign-on (SSO) Authentication, Branding using CSS and Javascript• Lead Project Manager on Premium Sites

• Lead Solution Consultant• Own technical and business design of the end-to-end solution during implementation• Conduct design reviews and data quality assurance• Business Analysis• Account Manager to Astra Zeneca, College of Policing, Ordnance Survey, Oxfam, Sony Computer, Telegraph Media Group, Moet, Unilever

• Implementing Unit4 Student Products• Lead and participate Customer Training/ Workshops• Analyse requirements and propose business processes• Data Migration – SQL• Act as Lead Consultant when assigned to oversee and co-ordinate workstreams • Participation in Sales bids

• Preparing Tender Documents and Quotations• Pre Sales & Sales Demonstrations for all Compass Software• Consultancy & Training of Compass Products• Project Management

• Interim MIS Management Support• MIS Reviews/ Business Performance Reviews• Project Management Solutions• SQL/MS Access/Crystal Report Writing

• Project Managing the delivery of Student Record System, Financial System and a HR system ‘QL’ to FE & HE institutes across the United Kingdom• To train and consult all aspects of ‘QL’ software and with all third party software affecting ‘QL’

• Project Managed successful integration of Student, Financial & HR software packages• Funding returns to the LSC [Learning Skills Council] • Developed and implemented intranet solutions for reporting to Senior Management Team

• Managing a team of twelve to ensure student database records are kept up to date in accordance with internal and external auditors • Developed and implemented intranet solutions for reporting to Senior Management Team and other members of staff

• Managing a team of five to ensure student database records are kept up to date in accordance with internal and external auditors• To ensure all outstanding fees from both Home and Oversea student’s are collected

• College contact for the distribution of student grants• College contact for student references for external organizations• Recruitment Officer for ‘A’-Level programmes

• Represented the firm at court for clients• Briefed Counsel when and where appropriate• Assisting financial department in assessing Legal Aid for prospective clients