Kash Kumar Email & Phone Number

Working as Customer Service Representative in Ufone where my duties mainly included following:• Attracts potential customers by answering product and service questions; suggesting information about other products and services• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution• Recommends potential products or services to management by collecting customer information and analyzing customer needs• Prepares product or service reports by collecting and analyzing customer information.• Contributes to team effort by accomplishing related results as needed

Pakistan

Worked as “Sales Representative” in Standard Chartered Bank (SCB) Pakistan where my duties mainly included following:• Use knowledge of Bank products/services and effective skills to identify and make sales participates in building a collaborative sales-oriented environment, generating enthusiasm for all campaigns• All duties associated with new accounts, safe deposit boxes, ATM, drive-up, vault, merchant services, and cash balancing• Maintains focus on retaining or building customer relationships• Exhibits strong cross-sell and referral skills• proficient knowledge of company policies, procedures and banking regulations• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.• Makes telephone calls and in-person visits and presentations to existing and prospective customers.• Researches sources for developing prospective customers and for information to determine their potential.• Develops clear and effective written proposals/quotations for current and prospective customers.

Pakistan

•Meeting with new customers for increasing Business of Trade Finance, Credit Portfolio.•Send alert to client for loan maturing•Perform internal fund transfer•Preparation, processing and analyzing of collection documents. •Facilitate internal auditor for audit of operation department.•Monitoring suspicious transactions•Handling customers complain•Handling head office queries.•Adherence of State Bank of Pakistan prudential regulations,•Foreign remittance (inward & outward)

Master Of Business Administration (M.B.A.), Marketing, 1St Division

Bachelor’S Degree, Business Administration, 1St Division

Associate’S Degree, Pre-Engineering

Activities and Societies: Best Student Award

High School, Social Sciences, "A"