Kash Kumar Email & Phone Number

• Working as Customer Service Representative in Ufone where my duties mainly included following:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed

Pakistan

• Worked as “Sales Representative” in Standard Chartered Bank (SCB) Pakistan where my duties mainly included following:
• Use knowledge of Bank products/services and effective skills to identify and make sales participates in building a collaborative sales-oriented environment, generating enthusiasm for all campaigns
• All duties associated with new accounts, safe deposit boxes, ATM, drive-up, vault, merchant services, and cash balancing
• Maintains focus on retaining or building customer relationships
• Exhibits strong cross-sell and referral skills
• proficient knowledge of company policies, procedures and banking regulations

Pakistan

• Meeting with new customers for increasing Business of Trade Finance, Credit Portfolio.
• Send alert to client for loan maturing
• Perform internal fund transfer
• Preparation, processing and analyzing of collection documents.
• Facilitate internal auditor for audit of operation department.
• Monitoring suspicious transactions

Master Of Business Administration (M.B.A.), Marketing, 1St Division

Bachelor’S Degree, Business Administration, 1St Division

Associate’S Degree, Pre-Engineering

Activities and Societies: Best Student Award

High School, Social Sciences, "A"