Recruited to assist a gym franchise in detaching from the Fitness Space franchise and setting up themselves as an independent boutique personal Gym. I was tasked to build a case to prove how the business model set up by the franchise was not suitable for the demographic of our client base and the lack of support was hurting the business profits. While negotiating with the franchise I put in plans to make sure the gym and the customers have a smooth transition while the business goes through the… Show more Recruited to assist a gym franchise in detaching from the Fitness Space franchise and setting up themselves as an independent boutique personal Gym. I was tasked to build a case to prove how the business model set up by the franchise was not suitable for the demographic of our client base and the lack of support was hurting the business profits. While negotiating with the franchise I put in plans to make sure the gym and the customers have a smooth transition while the business goes through the change. I oversaw the transition from the franchise to the independent boutique. I designed new customer journey and set up an accurate P&L reporting system. I ran various training session on Sales and customer satisfaction to retain and grow our customer base. Show less

A year and half of experience as a consultant placing individuals within Business Change short and long-term contracts. Developed networking skills and client servicing through managing an independent desk which provided me with a lot of insight around business change processes.During my time in Business Change recruitment, it became clear I was keen to develop further my previous skills and experience of business turnaround, particularly from a sales perspective. Whilst placing… Show more A year and half of experience as a consultant placing individuals within Business Change short and long-term contracts. Developed networking skills and client servicing through managing an independent desk which provided me with a lot of insight around business change processes.During my time in Business Change recruitment, it became clear I was keen to develop further my previous skills and experience of business turnaround, particularly from a sales perspective. Whilst placing individuals, I was able to understand how 'change' works in different sectors and wanted to pursue this myself. I decided to look for a new challenge where a business required a large-scale turnaround to increase profitability. Show less

Contracted to help with the crucial proposition of acquiring Bentley and Lamborghini dealership for the Invicta Group. The project was 6 months in when I was brought on to lead the negotiations as I was able to add value by providing a fresh data of the demographic and highlighting the benefits of partnering up with Invicta motors. The owners were looking to part ties with Mazda and Honda to replace with this acquisition.

Responsible for the performance of 18 of Vodafone`s retail stores. Heavily involved in selling in a customer facing environment. Reported into the Regional Manager and also worked closely with the Divisional Manager, tracking Store performance , putting together performance dashboards for the division and the region. Took part in Store Managers` performance reviews, making sure that the region delivers against KPIs. Ensured all 18 stores deliver in the following categories: Store Standards… Show more Responsible for the performance of 18 of Vodafone`s retail stores. Heavily involved in selling in a customer facing environment. Reported into the Regional Manager and also worked closely with the Divisional Manager, tracking Store performance , putting together performance dashboards for the division and the region. Took part in Store Managers` performance reviews, making sure that the region delivers against KPIs. Ensured all 18 stores deliver in the following categories: Store Standards, People, Customer, whilst constantly driving operational/commercial performance. Maintained annual leave tracker and organised various events for the region, supporting new graduates with their regional projects Show less