Ahmed Aziz Itil4 Expert, Pmp, Cgeit, Cisa, Ccie Dc (W) Email & Phone Number

Seasoned Technology Leader with over 18 years of diversified experience in IT/IS management fields, spearheading complex and large-scale programs/projects worth multi-million (USD) projects portfolio including strategic initiatives, bridging the gaps between business and technology.Developed and implemented tailored technology strategies for government, financial, and tech organizations, resulting in improved operational efficiencies; addressed unique sector challenges and opportunities, ensuring tailored solutions for each client, enabling cost optimization and profitability.Successfully delivered a comprehensive workforce transformation programs that optimized resource utilization through strategic resource allocation and organizational restructuring, increased employee satisfaction, mapped competencies to roles, improved operational efficiency, and implemented targeted training initiatives.Proven track record of enabling better, faster decision-making by developing and deploying governance, infosec and risk, management frameworks, grounded in discipline, improved visibility, and alignment with business strategy. Results-driven InfoSec governance professional responsible of managing Cyber Fusion Center (SOC) to ensure timely remediation of vulnerabilities and resolution of incidents within SLA. By leveraging threat intelligence reports and collaborating with security operations teams, enhance security measures and defenses. On behalf of technology teams, act as SPOC for all internal and external audit exercises; responsible to implement, manage and maintain technology and infosec related industry standards.Ensured certifications and compliance with regulatory standards, including NESA, Central Bank Advisory, PCI DSS, ISO 27001:2013, 9001:2008, 20000-1:2018, 27017:2015 and organizational goalsDistinguished background in disciplined portfolio/program management and governance, building the Project Management Office (PMO), managing enterprise-wide project portfolio oversight and reporting, risk management, team coaching, and resource planning.Remarkable proficiency in enhancing operational performance and delivering business values by developing and implementing IT service management procedures and SLA, designing different services, and deploying various service management tools. Established metrics and reporting mechanisms for technology & infosec performance across the organization.