Technology Billing Applications And Support Operations Analyst, It Operations
Current- Three Semester Co-Op converted to full-time employee at Cox Communications Corporate Headquarters
- Skills include: Data Management Developments, SSRS, DBMS, BRAINScript, LavaStorm, ICOMS, MS-Excel, MS-Access, Windows, Oracle, PPM and UNIX. Including hands-on work with software such as but not limited to ICOMS.
- Responsible for driving continuous process improvements for company operations with emphasis in billing. Leveraging Lavastorm as an aggregate, compiled data views for senior level audiences, partnering teams, system.
- Assisted deployment of LavaStorm upgrade used for big data analytics and driving visual solutions for partners.
- Demonstrates skills in data analysis techniques with the use of appropriate coding languages and DBMS skills used to resolve missing/incomplete information, inconsistencies/anomalies in routine and non-routine raw.