• Develop and execute the company’s business strategies in order to attain goals • Provide strategic advice to the board and Chairperson • Prepare and implement comprehensive business plans• Plan cost-effective operations and market development activities• Establish company policies and legal guidelines • Build long term, trusting relationships with shareholders, business partners and authorities• Oversee the company’s financial performance, investments and other business ventures• Supervise the work of executives providing guidance and motivation to drive maximum performance• Ensure a positive work environment• Ensure performance appraisal, training and professional development activities • Reward performance, prevent issues and resolve problems• Execute public speaking and representational appearances in a professional manner • Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth• Further develop and enhance company culture• Ensure that the company continues to make profits and grow investors’ wealth.

• Validate all the Documents which are provided by the customer.• Accomplish and supervise requests of SME customers.• Follow up with relevant departments for activation and completion of orders• Coordinate with the partner, Sales support, and logistics on operational tasks• Processing request for Mobile Number Portability• Sending request for Account Transfer Approval• Prospect and new account creation• Create activity, Bids and work orders for fixed services requests• Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.• Fast response to customer needs and apply correctly into CRM for internal actions as per the project process.• Generate weekly/monthly reporting relates to sales and Support fulfillment KPI’s• Direct Coordination with sales team

Responsibilities as a Back Office Executive (DU Enterprise)• Accomplish and supervise requests of SME customers.• Validate all the Documents which is provided by the customer.• Verify customer’s details & Order’s details through verification call.• Create Order Email Template and sent orders in Ex-Processing.• To support & coordinate sales team.• To create activity and work orders In CRM.• Sharing Revenue reports with Management.• Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.• Fast response to customer needs and apply correctly to CRM for internal actions as per the project process.• Contributes to team effort by accomplishing related results as needed. Responsibilities as a Telesales Representative: • Listening to customer requirements and presenting appropriately to make a sale.• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.• Cold calling to arrange meetings with potential customers to prospect for new business.• Responding to incoming email and phone inquiries.• Gathering market and customer information and representing their company at trade exhibitions, events, and demonstrations.• Liaising with suppliers to check the progress of existing orders.• Checking the quantities of goods on display and in stock.• Recording sales and order information and sending copies to the sales office, or entering figures into a computer system