Kashif Rasheed Email & Phone Number

Lahore, Punjab, Pakistan

• This role adds value to the Pakistan Enabling Functions unit (HR, Finance, Corp. Affairs, Legal & IT) through:
• Digitizing business processes
• Delivering technology solutionsResponsibilities include:
• Managing business partner relationships for assigned functions (delivery and spend)
• Acting as the main contact point for assigned functions to capture demand, coordinate with the IT organization, and manage delivery of IT projects
• Working closely with the Sector IT team to ensure timely delivery of solutions and services, aligning with business priorities and complying with agreed SLAs while minimizing business disruption

Pakistan

Lead IT & Finance and HR teams while working as a Business/Functional Relationship Manager (BRM/FRM) ensuring process optimization by offering products/enhancements leveraging product/portfolio catalogue.-Raise, Consult, Update & Implement Strategic Initiatives based on the demands/ideas alignedwith Finance/HR function (Accounts Receivebale, Reporting.

Head Office 308 Upper Mall Lahore Pakistan

Responsible for supporting day-to-day first level support for assigned area of responsibility within the Information Technology Team. Work closely with GLOBE Center and local business partners to ensure smooth IT services.-Extend support for User and Server administration in the Market. Engage with GLOBE Center for smooth operations, maintenance and.

Sheikhpura Factory

-Server Installation Monitoring and Hardware support.-Responsible for supporting day-to-day first level support for assigned area of responsibility within the Information Technology Team. Work closely with LGO, GLOBE Centre and local business partners to ensure smooth IT services.-Engage with the Site End Users in a proactive manner to provide effective.

Head Office 308 Upper Mall Lahore

Log incidents/Requests into HP Service Manager; track through to resolution and close tickets. Ensure detailed explanations of user incidents and call resolutions are entered into Service Manager. -Research, resolve, and respond to inquiries based on Global standards and the use of Global support Systems. -Provide accurate and effective solutions directly.

Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications-Provide client support and technical issue resolution via E-Mail, phone and other electronicmedium.-Obtain general understanding of OS and application operations related to company offeredservices.-Identify and correct or.