As a Workflow Modernization Strategist, responsible for leading initiatives to modernize workflows and ensuring strategic alignment with organizational objectives.• Lead transformative initiatives to modernize workflows, driving operational excellence and enhancing overall process efficiency through innovative solutions and industry best practices.• Manage the integration and performance of critical third-party tools, including Appian and CERB, ensuring strategic alignment with organizational objectives and maximizing user satisfaction.• Develop and implement comprehensive workflow reports and KPIs that generate actionable insights, enabling data-informed decision-making and enhancing operational performance.• Conduct in-depth cost-benefit analyses to assess the financial impact of tools and initiatives, ensuring optimal resource allocation and strategic investment.• Design and build internal tools that drive cost savings and improve operational efficiency, fostering a culture of innovation and continuous improvement.• Deliver exceptional support for platform operations, ensuring seamless functionality and swift resolution of user issues to maintain high service levels.• Cultivate strong partnerships with third-party vendors to ensure effective tool utilization and address operational challenges, enhancing collaboration and performance.• Mentor and empower teams in Agile methodologies, promoting a culture of continuous improvement and collaboration to achieve successful project outcomes.• Spearhead the planning and execution of internal releases and platform upgrades, leveraging data analytics to minimize disruptions and optimize performance.

Leadership:- Responsible for leading the cross-functional teams that are focused on the delivery of BI Reporting and Platform Usage Analysis across all divisions ofS&P Global from design to release of the customer- People Manager of BI Bussiness Analysts and Scrum MastersAgile Coach:- Certified Agile practitioner, practicing Agile in projects and managing teams- Extensive knowledge and an excellent track record of coaching and mentoring Scrum Masters and Product Owners- Implementation of Agile to new teams, and scaling and managing delivery across multiple distributed Scrum Teams - Working with the PMO to ensure organizational standards and standard practices are followedDatabases:- Developed Data warehousing solutions with MS SQL Server- Responsible for monitoring ETLs- ETL optimization for better platform performance and stability- Developing and Maintaining SQL data models (AWS Redshift)Data Visualization:- Developing and maintaining Tableau dashboards- Managing Tableau server and sites- Developing and Maintaining Power BI dashboardsMajor Projects:• Tableau Server Implementation• BI Platform Migration to Tableau• Managed "Enhanced BI platform capacity" project to serve 10K+ users, from a combined company with SSO support• Successful implementation of Tech Metrics OLAP Cube to measure the performance of 100+ scrum teams, and implemented ETL based on OData and REST API• Optimized Pathfinder ETL by implementing Delta Load• Gain operational efficiency by automating Content Dashboard

Product Development - MI Reporting Platform - Initiated idea for MI Reporting platform and single-handedly managed the concept development and finally product Launch - Including procurement of the SQL and Load servers, setting the data warehouse, development of ETLs, and setting reports and dashboards - After the initial product Launch hired and managed the ETL developers and the Data Visualization teams - Achieved seamless migrations and integrations of BI Reporting for the combined company after the acquisition Transition to Agile- Established a proper Scrum Team for BI Reporting- Use internal social channels and influencers to drive employee awareness and engagement- Enhance the profile of the Business Intelligence function internally by building strong relationships with stakeholders across the business- An advocate of agile delivery – within the team and the wider organizationProduct Management - Responsible for managing BI Reporting and Platform Usage Analysis products- Owned 'Tableau' third-party BI Solution, along with an in-house BI Solution- Understanding and representing user needs- Defining a vision for Reporting Platform and helping teams execute a shared vision - Works at a conceptual level as well as day-to-day activitiesSite Lead- Served as Functional Lead for Information Platform Pakistan group

Responsible for the accuracy, completeness, and timeliness of data published in SNL products for the information tracked by the respective department. Leads the day-to-day operations and workflow of the department. Maintains a high level of subject matter expertise related to content set, including knowledge of internal applications and external products. Develops and supervises departmental goals and projects. Assists Associate Directors and Directors with cross-departmental initiatives while also communicating status reports on their own departments. Coordinates training and development for department staff. Sets individual goals and provides performance evaluations for department staff.