Kashish Monga Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Managed Full Truck Load & Import-export Business in North & East India, ensuring profitability and operational efficiency. Led initiatives to enhance customer satisfaction and maintain high CX scores.• Managed client acquisition and cluster growth• Led retention team of top key accounts• Handled and forecasted demand of major industrial clients

Noida, Uttar Pradesh, India

• Managed P&L, business strategy, revenue, account management, vendor management, and operations at Moglix.• Implemented systems to enhance top and bottom-line performance, achieving 100% order fulfillment rate.• Led category management and client spend analysis, optimizing GMV, inventory, and market share.

Gurgaon, India

• Managed full-truckload and Part truck load services at Delhivery, ensuring timely and cost-effective freight solutions for customers nationwide.• Collaborated with internal teams and external partners to optimize freight booking and management through the Orion platform.• Implemented strategies to enhance reliability, flexibility, and transit times for customers' freight requirements.

Gurgaon, India

• Led a high-performing sales and servicing team to exceed a 200 Mn sales quota for Delhivery's shipping, Fulfilment, and Cross border services.• Developed strategic partnerships and implemented innovative sales strategies to drive revenue growth in the North India region.• Achieved significant milestones in expanding Delhivery's market presence and customer base through effective relationship management and business development initiatives.

Gurgaon, India

• Managed new client acquisition and key account management for Ecommerce clients at Delhivery in Gurgaon, India.• Handled logistics requirements and provided end-to-end client servicing, including daily enquiries and escalations.• Managed customer relationships and conducted monthly business reviews to ensure client satisfaction and retention.