- Engaged closely with technical teams to understand intricate work processes, ensuring accurate capture of details and precise representation in documentation.- Developed comprehensive process maps using Microsoft VISIO, driving a 20% increase in productivity and substantial contributions to new-hire training programs.- Led approximately 40 meetings presenting process flow diagrams, facilitating technical comprehension and improving cross-functional collaboration.- Cleaned and preprocessed data, addressing missing values and duplicates to transform data for optimal analysis.- Conducted exploratory data analysis using Python and SQL, uncovering key patterns and trends crucial for informed decision-making.- Designed and maintained 5 impactful dashboards using Power BI, effectively communicating actionable insights to stakeholders.- Utilized query optimization techniques and API development to enhance data retrieval and reporting capabilities, improving data access speed and accuracy.

- Supervised 350 tutoring sessions across Iowa State University, ensuring consistent and high-quality academic support.- Led the recruitment process for 10 new data science tutors, ensuring the acquisition of high-quality talent.- Compiled comprehensive reports to evaluate the effectiveness of tutoring programs, contributing to data-driven decision-making.- Provided tutors with constructive feedback to enhance their teaching techniques.- Actively co-facilitated 24 training sessions, contributing to the professional development of tutors.- Demonstrated a strong commitment to educational excellence, ensuring the success of students and the continual growth of tutors' teaching skills.

-Pioneered tutoring for data analytics courses specializing in SQL, Python, and Tableau, resulting in a 15% surge in student enrollment.- Expanded the tutoring team, ensuring sustainability and scalability while fostering measurable growth in student proficiency and academic achievement.- Promoted to Tutoring Supervisor, spearheading university-wide sessions and providing mentorship to fellow tutors, further amplifying the impact of the program.

- Reviewed python programing assignments for about 50 students per week.- Specialized in teaching program structures, expressions, variables, decision & logic, iteration, collections, input, and output.- Formulated quizzes and home assignments for a better understanding of the matter.

- Enhanced company website functionality by implementing JavaScript modifications, resulting in improved website performance. - Utilized Jira Software to track individual tasks and ensure the efficient completion of assigned responsibilities within the team's Agile development process.- Conducted rigorous User Acceptance Testing to validate user requirements for 5 sprints rectifying about 95% of system errors pre-deployment.- Demonstrated strong problem-solving abilities through effective code debugging, ensuring seamless website functionality and optimal performance.

- Achieved seamless user experiences by ensuring customized access to i-Ready software across a user base of 10 million students.- Enhanced data accessibility by efficiently handling large datasets and tailoring access based on individual client requirements, promoting customized data utilization for 23,000 schools in the United States.- Streamlined support processes and improved stakeholder experiences by providing timely technical troubleshooting using auto-provisioning technology.- Addressed edge-case scenarios using Excel, delivering tailored solutions with an SLA of 24 hours to resulting in 97% user satisfaction- Worked collaboratively across multiple teams, gaining insight into different business functions.

- Networked with ISU Alumnus to help raise funds for the foundation