Kash Jaswal Email & Phone Number

Doha, Qatar

• Currently responsible for managing day-of Terminal Operations for the best rated airport in the world, servicing approximately 50 million passengers a year. I manage a highly talented, multi-national, team of 30 that.
• Managing operational staff
• Performance reviews, and goal setting for direct reports
• Building and maintaining relationships with our airline partners, government agencies, service providers, and law enforcement
• Efficiently planning the day-of operation to help minimize any disruptions to our customers and airline partners
• Resolving staff and customer grievances

Calgary, Alberta, Canada

• Managed all aspects of day-of Terminal Operations including passenger experience, safety, security, and emergency response. Provided direct oversight of 25-30 contracted customer care ambassadors, curb-side.
• Oversight of contracted employees
• Relationship building with key airport partners
• Responded to safety, security and emergency incidents, assumed Incident Command (IC), provided initial first-aid, situational assessment and established control of scene
• Led and conducted security Treat Risk Assessments (TRA) with federal regulators and law enforcement
• Planned for, and coordinated VVIP movements with airlines, and government agencies

Calgary, Alberta, Canada

• Managed day-of Airfield Operations at YYC which included operational oversight of four runways and approximately 240,000 aircraft movements per year. Acted as the principal emergency response representative for the.
• Airfield Compliance and Auditing
• NOTAM Management
• Responded to airfield/aircraft emergencies
• Updated SMS database
• Runway condition reporting

Calgary, Alberta, Canada

• Planned and conducted emergency preparedness-related training and exercises for Authority staff and emergency response agencies. Key Responsibilities:
• Emergency Preparedness
• Training
• Documentation

Calgary, Alberta, Canada

• Led, coordinated, and managed all aspects of aircraft turn around such as baggage loading/unloading, aircraft servicing, as well as weight and balance distribution
• Ensured that WestJet’s corporate standards were maintained, and aircraft turnaround from arrival to departure was completed within set parameters
• Managed time and resources effectively to ensure all aircraft were safely serviced
• Provided feedback to team members
• Mentored and trained new staff
• Push-back qualified on Boeing 737-600/700 and 800