• With other offices for all International/ Domestic travels & hotel bookings.• Coordinating with various internal and external departments to ensure smooth execution of day to day business operations as per the company policy.• Coordinating Appointment Requests - Checking with the Vice President on his availability & informing the person seeking his appointment.• Coordinating the work for necessary approvals.• File and retrieve corporate documents, records, and reports.• Greet visitors and determine whether they should be given access to specific individuals.• Prepare responses to correspondence containing routine inquiries.• Perform general office duties such as maintaining records management systems, and performing basic bookkeeping work.• Public Relations & Appointment Schedule Reminding.• Organizing and updating of Bills and petty cash statement.• Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.• Establish and maintain personal and official confidential information and files and retrieve• Manage and maintain executive’s schedules.• Supervise and train clerical staff.• Maintaining record of his reimbursement.• Providing administrative and management support to the Vice President.• Taking care of personal investments, credit payments and accounts of making payments to the concerned financial institutions on time. • Maintaining records for Expenses pertaining to Travel, Meals, Car bookings, Petrol reimbursements, Entitlements, Mobile bill payments in the tracking system

Coordination & Execution of In-house personal function of the CMDo New Year Party at Vasai Farm Houseo Sheth wedding function in Goa & Mumbai• Maintaining CMD personal database• Assist CMD’s Secretary in all her events & day to day activities• coordinating with guest & employee for flight & hotel arrangements during event• Maintaining the record of received & forward mails • Handle Director VISA related documentation• Maintain register for confidential cheques• Coordinate with internal departments on day to day activities

• Greeting Customer through drafting emails & revert on their queries.• Assisting to Director of the company for the feedback from customer.• Work on CRM System• Work on CRM Cases Monitor on the colors of the cases• Handle customer complaints & enter into CRM System.• update customer complaints to respective Regional Manager & Dy./Asst. Managers. • Collect & maintain customer Feedback Form from the respective RMs & from customers with follow-ups.• Update the status of spares & repair of the instruments from order Processing & update the CRM for respective regions.• Update Re-export cases & Spares status updating in CRM.• Handle Toll free incoming service calls & give complaint number to customer.• Update customers for feedback post service delivery or installation or AMC visit.• Monitoring on CRM cases as well as coordinate with regional coordinator to maintain Turn Around Time• Handle Outstanding Payment, TDS certificate as well as Quotation & Invoice. • Handle Hotels & Tickets booking for guest as well as Engineers.• Consolidate the data of all region sending the reports of TURN AROUND TIME to all region.• Consolidate TMI & Analytical cases file & sending to all Regional Manager.