As a dedicated Customer Service Representative at AXA, I've honed my expertise in providing exceptional service, leveraging my certification in Communicating with Empathy to enhance client interactions. With over seven years in the role, I've also strengthened the security protocols at AXA, backed by my Security Guard credentials from the Security Industry Association. My background includes FA Level 1 & 2 Sports Coaching, which brings a unique perspective to team collaboration and leadership. At the core, I am committed to fostering a secure and empathetic environment for both customers and colleagues.