Kasper S. Nygaard

Kasper S. Nygaard Email and Phone Number

Head of Service Desk and Operations @ RIT A/S
Aarhus, DK
Kasper S. Nygaard's Location
Aarhus, Central Denmark Region, Denmark, Denmark
About Kasper S. Nygaard

In the fast-paced world of complex IT, I stand out with a leadership style that’s all about connecting with people. My enthusiastic and extroverted nature means I’m always engaged and ready to tackle challenges head-on. I believe that empathy and communication are keys to success.Motivation and team management go hand-in-hand for me. I’m dedicated to guiding my team through changes with a clear strategy, ensuring everyone is on board and moving towards the same goal by utilizing my team’s strengths and challenges in the world of IT. Achieving employee satisfaction is what drives me, and which ultimately leads to the best customer satisfaction.

Kasper S. Nygaard's Current Company Details
RIT A/S

Rit A/S

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Head of Service Desk and Operations
Aarhus, DK
Website:
rit.dk
Employees:
46
Kasper S. Nygaard Work Experience Details
  • Rit A/S
    Head Of Service Desk And Operations
    Rit A/S
    Aarhus, Dk
    View
  • Rit A/S
    Head Of Service Desk & Operations
    Rit A/S Sep 2022 - Present
    Lystrup, Midtjylland, Danmark
    - Daily management of Service Desk and Operations departments at RIT A/S- Lead on ITSM (Autotask), RMM (DattoRMM), Telephony (Flexfone) and Documentation (IT-Glue) systems- Lead on Internal IT and Internal Security- Lead on Customer Service and Customer Satisfaction in the Service Desk- Optimization of processes and procedures throughout the company- Business Development- Working Environment Representative Leader- Education in “Ledelse i Praksis” - exam grade:… Show more - Daily management of Service Desk and Operations departments at RIT A/S- Lead on ITSM (Autotask), RMM (DattoRMM), Telephony (Flexfone) and Documentation (IT-Glue) systems- Lead on Internal IT and Internal Security- Lead on Customer Service and Customer Satisfaction in the Service Desk- Optimization of processes and procedures throughout the company- Business Development- Working Environment Representative Leader- Education in “Ledelse i Praksis” - exam grade: 12- Education in "Organisation og arbejdspsykolgi" - exam grade: 12- Education in "Arbejdsmiljøuddannelse" Show less
    View
  • It Relation A/S
    Team Manager - Operations
    It Relation A/S Aug 2021 - Sep 2022
    Skanderborgvej 190, 8260 Viby J.
    Merger from Itadel to IT RelationTeam Manager for 17 employees and a Team Coordinator in the Operations Department- Daily management of 17 highly skilled technical employees on 24/7 shifts- Implementation of systems and tools in the department- Project Management related to Operations- Shift scheduling and payroll management- Daily communication and management across borders to our departments in Czech Republic and Philippines
    View
  • Itadel A/S
    Team Manager - Operations Center
    Itadel A/S Jan 2019 - Sep 2022
    Skanderborgvej 190, 8260 Viby J.
    Team Manager for 18 employees in the Operations Center- Daily management of 18 highly skilled technical employees on 24/7 shifts- Implementation of systems and tools in the department- Project Management related to Operations- Shift scheduling and payroll management
    View
  • Itadel A/S
    Operations Technican
    Itadel A/S Aug 2013 - Dec 2018
    Skanderborgvej 190, 8260 Viby J.
    24/7 Operations technician.- Full scope server handling for all customers in Itadel- Windows Server (OS, AD, Exchange, IIS)- Virtual Environments (VMware, Azure, Hyper-V)- DB (SQL)- Linux- Network- Monitoring and Patch- ITSM - ServiceNow- Knowledge Base handling- Onboarding new employees- Very structured and reliable
    View
  • Yousee
    Kunderådgiver
    Yousee Oct 2010 - Aug 2013
    Slet, Tranbjerg
    - Support i TV, Bredbånd og Telefoni- 2nd level support - Kollegahjælp
    View

Kasper S. Nygaard Education Details

Frequently Asked Questions about Kasper S. Nygaard

What company does Kasper S. Nygaard work for?

Kasper S. Nygaard works for Rit A/s

What is Kasper S. Nygaard's role at the current company?

Kasper S. Nygaard's current role is Head of Service Desk and Operations.

What schools did Kasper S. Nygaard attend?

Kasper S. Nygaard attended Iba Erhvervsakademi Kolding, Iba Erhvervsakademi Kolding, Aarhus Tech, Aarhus Statsgymnasium, Samsøgade Skole, Hasle Skole.

Who are Kasper S. Nygaard's colleagues?

Kasper S. Nygaard's colleagues are Jonathan Meyer, Dorte Kaadner, Martin René Vestergaard, Steffen Gindesgaard, Daniel Jacobsen, Mads Findinge Mortensen, Mads Lunding Jakobsen.

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