Kassandra Angulo Email & Phone Number

United States

• Responsible for client communication, assisting the veterinarian and/or veterinary technician, animal handling, preparing animals for surgery, entering medical records, and monitoring patients while they are under.
• Care for up to 35-40 cats and dogs per day in spay/neuter surgery.
• Provide a safe and Fear Free environment for animals in our care, our staff, and for our clients by using low-stress handling techniques during various procedures (examples: exams, treatments, injections, venipuncture.
• Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases.
• Take direction regarding medical protocols and animal care from the clinic veterinarian or veterinary technician.
• Organize and maintain pre-operative area and operating room for patient anesthesia, surgical preparation and sterilization.

Brooklyn, New York, United States

• Fear Free Shelter certification
• Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs
• Provide translation support (English/Spanish) between clients and the ASPCA teams as needed
• Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support
• Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet’s condition is unstable and.
• Complete and maintain a log of client interactions and inquiries and provide follow up as necessary

New York City Metropolitan Area

• PAWS NY provides services to vulnerable New Yorkers who need support caring for their pets due to physical and financial obstacles they face, with particular emphasis on low-income older adults and individuals living.
• Provided positive and professional dog walking, cat care, and pet food deliveries.
• Established reliable service to pets and owners with physical and financial burdens.
• Created dependable and flexible schedules based on clientele needs

New York, United States

• New York City based, Colombian born fashion brand. Hand designed products reflect a soulful human experience. Each Min & Mon creation is its own playful, whimsical story written with love by Min & Mon, ready to be.
• Communicated effectively to coworkers and supervisors to enhance workflow during times of high demand.
• Exceeded sales goals by providing in-depth knowledge of quality products and culture of the company to consumers.
• Assisted customers in resolving return issues, processing, and fulfilling orders in person and online.

New York, United States

• Collaborated with Designer to execute business plans and finances.
• Responsible for opening and closing procedures, closing cash drawers and completing deposits.
• Hired, trained and supervised all new employees while exemplifying a model Sales Associate.
• Greeted all customers in a professional, friendly, and timely manner.
• Maintained store appearance and merchandising standards, including inventory count.

New York, United States

• Used Millennium software to effectively coordinate and schedule eight estheticians and numerous guests.
• Cultivated a client-centered experience by managing busy phones and resolving guest needs.
• Created client loyalty by educating guests about skin care and introducing them to the EWC culture.
• Provided a welcoming environment in a fast-paced environment while handling the daily flow of the center.
• Collaborated as a team to reach daily and monthly goals while helping guests save money on services with EWC wax passes.

New York, New York, United States

• Promoted to 3 positions within 12 months for exceptional client relations and leadership skills.
• Provided daily support to the Operations Team and Recruitment Team.
• Created and maintained spread sheets for 300 plus stores on site plan applications, approvals, licenses, and permits.
• Responsible for researching, organizing, and distributing information that the company relies on to keep in compliance with all applicable Federal, State and Local laws.

Associate Of Applied Science - Aas, Veterinarian Technician

Certificate, Administrative Professional

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